CONTROL
INTEGRATION
PERFORMANCE
WHEN COMMUNICATION FALTERS, MEMBER EXPERIENCE SUFFERS.
In leisure, every missed call, slow response, or lost message can mean a frustrated member, a missed booking, or an empty class.
Our solutions unify your team – reception, trainers, coaches, and management – on one secure platform so everyone can respond instantly, wherever they are.
ONE CLUB. MANY TEAMS. A SEAMLESS MEMBER EXPERIENCE.
Whether you’re managing one gym or a network of golf clubs and sports facilities, your members expect the same fast, friendly, and reliable experience wherever they go.
Enconvo keeps every site connected – from front desk to fairway, from the changing room to the boardroom.
Your teams collaborate as one, share insights instantly, and maintain consistent service standards across every location. Members never feel the difference – because every interaction feels personal, timely, and effortless.
WHY ENCONVO WORKS FOR LEISURE
- One platform for calls, messaging, and collaboration
- Cloud or on-prem – you choose your deployment
- EU-hosted for full data control and compliance
- Integrates with booking, CRM, and membership systems
- Mobile and cordless options for staff on the move
- Cost-efficient scaling across multiple sites
CLOUD – PLUG AND PLAY
Built for businesses that need fully managed setup and the simplicity of plug & play deployment.
Your cloud. Fully managed. Always in your control.
PRIVATE CLOUD UC
Built for all types of businesses with no in-house resource for building and maintaining a system.
You need us to manage it, and you stay in control.
PRIVATE ON-PREM
Designed for regulated industries and enterprises that need full control.
You want to run it, and control it.
WITH HOW YOU WORK
With hundreds of integrations our telephone solutions helps to save you precious time by connecting to the tools you already use.
Integrations include ActiveCampaign, ActiveWhere, Exact Online, Freshdesk, Hubspot, Lightspeed, MINDBODY, MS Dynamics, NetSuite, Odoo, Pipedrive, Quickbooks, Sage, Salesforce, Teamleader, Trengo, Zendesk and Zoho CRM.
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Synchronise every member interaction with your CRM.
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Unite your internal comms and member contact tools.
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Call members or guests with a single click.
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See who’s calling and why – before you answer.
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Automate your follow-ups and renewals.
ActiveCampaign
ActiveCampaign instantly displays your contact’s details when a recognised number calls in – including name, recent interactions, and deal or campaign history.
You can also place calls directly from within ActiveCampaign, keeping every conversation connected to your customer record.
ActiveWhere
See who’s calling the moment the phone rings — with member details, booking information, and recent interactions displayed instantly in ActiveWhere.
You can also place calls straight from your member or booking record, ensuring every enquiry, renewal, or tee-time request is handled quickly and personally.
Exact Online
See your member or customer details the moment they call — from billing information to booking history, all displayed instantly in Exact Online.
You can also call directly from within Exact Online, keeping your membership, finance, and communication records perfectly aligned across every site or club.
Freshdesk
See member or guest details the moment they call — including open support tickets and past enquiries.
You can also start calls directly from Freshdesk, helping your team resolve questions and booking issues faster.
Hubspot
Recognised callers trigger an instant pop-up showing membership, deal, or campaign details right inside HubSpot.
You can also call members directly from their record, ensuring every follow-up or renewal conversation is perfectly timed and tracked.
Lightspeed
View caller and purchase history instantly when retail or F&B members get in touch.
You can also make calls straight from Lightspeed POS – ideal for golf shops, club bars, and pro shops managing orders and payments.
MINDBODY
See who’s calling the moment the phone rings — with member name, class history, and booking details displayed instantly in MINDBODY.
You can also initiate calls directly from a client record, keeping every class reminder, renewal, or enquiry perfectly connected.
MS Dynamics 365
Recognised callers trigger a real-time display of their account, membership, or booking data.
You can also place and log calls directly in Dynamics 365, aligning communication with sales, finance, and operations across every site.
NetSuite
See caller details instantly – from billing data to recent transactions and service history.
You can also start and track calls directly in NetSuite, keeping your membership, finance, and operations teams perfectly in sync.
Odoo
Recognised callers display instantly with member data, bookings, and payment details pulled directly from Odoo.
You can call from any Odoo record — ensuring fast, accurate communication across your leisure, retail, and hospitality operations.
Pipedrive
Recognised numbers trigger automatic caller insights — from active deals to renewal opportunities.
You can also initiate and log calls within Pipedrive, helping your membership or sales teams follow up on leads and retention opportunities seamlessly.
Quickbooks
View member or customer billing details as soon as they call — including invoices, balances, and payment history.
You can also start calls directly from QuickBooks, keeping your finance and front-of-house teams aligned and informed.
SAGE
Recognised callers display instantly with account and payment details, helping your team handle billing or renewal questions quickly.
You can also call members or clients straight from Sage, keeping communications linked to accurate financial records.
Salesforce
Recognised callers appear instantly with their contact, deal, or membership record.
You can also make calls directly from Salesforce, keeping every conversation connected to your sales and service pipeline for complete visibility.
Teamleader
Caller details appear instantly within Teamleader, showing project, task, or contact information.
You can also initiate calls directly from your workspace, ensuring communication and scheduling stay perfectly aligned across departments.
Trengo
Incoming calls trigger instant contact details, recent messages, and chat history across channels.
You can also start calls directly from Trengo, giving your leisure team one view of every member conversation — phone, chat, or email.
Zendesk
Recognised callers display immediately with ticket and support history, so your staff can respond faster and more personally.
You can also place calls directly from Zendesk, ensuring every issue, enquiry, or booking request is handled efficiently.
Zoho CRM
Recognised callers appear instantly with their full contact record — from deals and bookings to past communications.
You can also call members directly from Zoho CRM, ensuring every follow-up and renewal is logged and effortless.
Still not sure which is right for you?
Don’t worry – our experts can help you find the perfect private UC solution for your leisure business. Tell us a bit about your setup, and we’ll guide you to the right choice.
OUR PRIVATE HOSTED UC PLATFORM
IS BUSINESS BOOSTING FOR LEISURE
Own your customers experience
Engage your members on the channels they prefer – phone, mobile, chat, or video. Anytime, anywhere.
Cloud or on-premise deployment
Flexibility is key. Choose the most efficient, cost-effective solution for the way you work.
Tailored to your needs
Use the data that’s core to your business
Never drop a conversation
Move at customer speed
Spin up users, queues, and communication channels in minutes to meet your members where they are.
PHONE SYSTEM
Your business needs a telephone system that’s so much more than just handsets, desk phones and an extension number. You need it to maximise efficiency, increase productivity and deliver proven returns day after day… and that’s exactly what our solutions deliver.
BROADBAND
When it comes to efficiency and customer satisfaction, nothing will support you more than reliable business broadband. You need it to remain stable when it comes to your telephone systems, IP security, and platform uses like SAGE…and that’s exactly what our solutions deliver.
MOBILE (INC. ESIM)
Your business needs mobile connectivity that’s built for more than just calls and data. You need it to keep teams connected, customers engaged, and operations running smoothly.
eSIM capability, and native Fixed Mobile Convergence (FMC) for a truly unified experience.