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MANAGED IT SECURITY

PROTECT, RESPOND AND RECOVER

Business-grade cyber security built into your IT support. 24/7 monitoring, ransomware protection, endpoint detection and response, and a dedicated team. From £20 per user per month. 

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SEE OUR PACKAGE
  • One Supplier • One Bill • One Team
it security

ONE SUPPLIER, ONE BILL, ONE TEAM.

Any business can become victim of cyber attacks, no matter the size. But would you business remain operational if something went wrong?

It’s easy for businesses to be left underprepared with no back-up plan when people, systems or data are accessed maliciously. We protect your people, your systems, and your data. Everything is managed for you, so you can focus on running your business.

15 min
P1 Critical Response Time

24/7
Device Monitoring & Alerting

Cyber Essentials
ISO and sector-specific regulations

WHY BUSINESSES CHOOSE OUR SECURITY SERVICE

Cyber security is built into our IT services from day one. Both packages give you 24/7 device monitoring, endpoint detection and response, antivirus, and patch management. The foundations of a properly secured environment, included as standard. 

Managed adds Ransomware Detection, full Microsoft 365 security policy management – MFA enforcement, conditional access, password policies, login monitoring – and quarterly reviews to spot risks before they turn into incidents. 

For phishing simulation, dark web monitoring, and security awareness training, add our Cyber Protection package. For Cyber Essentials certification, we will get you ready and through the assessment.

What’s included

  • 24/7 Device Monitoring
  • Endpoint Detection & Response
  • Fully Managed Disaster Recovery Plan
  • Data Backup & Recovery
  • Disaster Recovery in Minutes
  • Quarterly Business Reviews

TWO PACKAGES. CLEAR PRICING. NO HIDDEN CHARGES.

Both packages cover up to 3 devices per user. Pay per person, not per machine.

Cyber security is built into both packages. Essentials gives you the foundations – 24/7 monitoring, EDR, antivirus, patching. Managed adds Ransomware Detection plus full Microsoft 365 security policy management.

MOST POPULAR

MANAGED

We run your IT for you – the full service.

From

£30 per user / month

  • 24/7 Device Monitoring
  • Patch Management (OS + Apps)
  • Endpoint Detection & Response
  • Ransomware Detection
  • Remote, Email & Email Support
  • User  Onboarding / Offboarding
  • Microsoft 365 Administration
  • Vendor Liaison
  • Quarterly Business Reviews
  • Proactive Account Management
SIGN ME UP

Full security and managed IT. Includes M365 security policy management and quarterly reviews.

ESSENTIALS

We run your IT for you – the full service.

From

£20 per user / month

  • 24/7 Device Monitoring
  • Patch Management (OS + Apps)
  • Endpoint Detection & Response
  • Ransomware Detection
  • Remote, Email & Email Support
  • User  Onboarding / Offboarding
  • Microsoft 365 Administration
  • Vendor Liaison
  • Quarterly Business Reviews
  • Proactive Account Management
SIGN ME UP

Foundation security and IT support. Best for businesses with internal IT.

Optional Add-Ons

MS365 BACKUP

£3 /user/mo.

Cyber Protection

£20 /user/mo.

Server Mgmt.

£35 /server/mo.

On-Site Support

£95 /hour

Hardware Setup

£65 /device

Up to 3 devices per used included. Desktop, laptop, and tablet = one user, not three.

YOUR COMMS AND IT. FINALLY UNDER ONE ROOF

You already trust us with your broadband, telephony, and mobiles. Now let us take care of your IT too. One provider, one bill, no finger-pointing between suppliers.
TALK TO US ABOUT IT SERVICES
  • Broadband & Telephony
    Already with Enconvo
  • Mobiles
    Already with Enconvo
  •  
  • IT Support & Security
    Add this – complete the service
  • Microsoft 365 Management
    Included in managed package

SLAs WITH TEETH. NOT JUST PROMISES.

Clear response targets with a penalty-free exit if we consistently miss them.

P1 – CRITICAL

Business down, all users affected

15 min

Resolve in 4 hours

P2 – HIGH

Significant impact, workaround possible

30 min

Resolve in 8 hours

P3 – MEDIUM

Single user affected

2 hours

Resolve in 24 hours

P4 – LOW

Single user affected

4 hours

Resolve in 48 hours

LIVE AND PROTECTED IN 30 DAYS.

A structured transition – not a rushed handover. We run parallel systems so nothing gets missed.

  • DAYS 1-5

    Discovery
    Risk assessment, current security posture review, MFA and access audit, vendor and credential inventory.

  • DAYS 6-15

    Setup
    EDR deployed across all devices. Monitoring active. Security policies applied. MFA and conditional access enforced.

  • DAYS 16-20

    Go-Live
    24/7 threat monitoring active. Incident response process live. Your team briefed on how to raise alerts.

  • DAYS 21-30

    Review
    First security health report. Remediation plan if needed. Ongoing review cadence set.

WHY CHOOSE ENCONVO

Unified communications should reduce complexity, not introduce additional suppliers, contracts and integration risks.

Enconvo delivers a fully integrated communications ecosystem under one commercial relationship, combining:

  • Unified communications software
  • Connectivity and call services
  • Business mobile
  • Hardware and devices
  • Ongoing support and lifecycle management
Customer service advisor using headset

One Supplier, One Bill.

Comms, connectivity, cloud, and IT support – all under one roof. One invoice, one team, no finger-pointing between providers. Finance love it. Ops love it.

Architect using mobile phone

Proactive, Not Reactive.

We monitor, patch, and protect 24/7. We fix problems before your team even knows about them. No more waiting for things to break.

Man on a mobile phone and laptop

Remove complexity

Some businesses still juggle separate providers for telephony, broadband, mobiles, IT support, and software licensing. This leads to misaligned services, delayed problem resolution, and increased administrative burden.

Switching is easier than you think

If you’re moving from another provider, we’ll manage the transition – including porting numbers and planning installations – so your business stays connected throughout.

UK-based support
Your systems, data, and backups remain under your control, ensuring compliance with UK regulations and internal governance policies.

Proactive threat protection
We secure your business with continuous monitoring, patching, and threat prevention built into every service.

Optimised for modern workplaces
Support remote, hybrid, and office teams with reliable, fully managed IT solutions that scale with you.

The Next Step
Clarity, Control, and Confidence. Speak to an expert to discuss options on 0800 097 6543.

  • A SOLUTION FOR EVERY INDUSTRY…

    HOSPITALITY

    Scale seasonal staff, unify front‑desk to housekeeping, serve guests in their language.

  • A SOLUTION FOR EVERY INDUSTRY…

    RETAIL

    Launch pop‑ups and seasonal queues without new hardware.

  • A SOLUTION FOR EVERY INDUSTRY…

    HEALTHCARE

    Secure patient comms with governed recording and regional hosting.

  • A SOLUTION FOR EVERY INDUSTRY…

    FINANCIAL SERVICES

    Resilient, recorded interactions with policy control and audit.

OUR CUSTOMERS
ARE AWESOME TOO

“The team were extremely helpful and knowledgeable, providing strong support across account management, IT, and service departments. I would recommend them as a partner to any business at any stage.”
Jonathan Griffiths
“If we do experience any issues, we get a response very quickly and deal with the same person who sees the fault through to resolution. We have had our account manager for many years who is very accessible and approachable should we have any questions and can get answers to anything we throw her way.”
Andrew Davies
“One company is fully accountable for all of our systems meaning ownership is taken should there be any problems. Having a fully functioning IT system during the last 12 months has been essential and Enconvo have provided this.”
Rebecca Walsh
“Very fast response from Dave Bayley; brilliant customer service. Good to raise a smile whilst rapidly fixing an IT problem. Made my day!”
Juliet Davies