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PRIVATE UC SOLUTION.
YOUR VOICE. YOUR WAY.

The private unified communication platform that gives you full control.

  • Fully-customisable UI

  • Build in-house or with our expertise

  • Private Cloud or On-Prem deployment options

  • 200+ System integrations

  • Predictable monthly cost

  • MS Teams integration (no additional licensing cost)

  • Use existing hardware*

  • C5 – highest level EU security certification

* hardware compatibility list available on request.

SPEAK WITH AN EXPERT TODAY – GET A QUOTE

YOU NEED PRIVATE UC TO COMBINE:

CONTROL

INTEGRATION

PERFORMANCE

MAKE YOUR CHOICE

Two paths. Same goal.
Private unified communications. Choose the model that fits your business.

PRIVATE CLOUD UC

Built for all types of businesses with no in-house resource for building and maintaining a system.

You need us to manage it, and you stay in control.

  • You want predictable monthly costs rather than one-off costs. (OPEX)
  • You want security that meets the highest standards in Europe. – Cloud Computing Compliance Criteria Catalog (C5 certifications).
  • Future-ready for AI solutions like omnichannel messaging, chatbots & Speech IVRs

PRIVATE ON-PREM

Designed for regulated industries and enterprises that need full control.

You want to run it, and control it.

  • Capital expenditure (CAPEX) heavy; upfront cost for hardware and licenses
  • You have strict compliance needs – keep sensitive data on-site to aid auditing.
GET A QUOTE

OUR PRIVATE UC SOLUTION
IS BUSINESS BOOSTING

Own your customers experience

Have the power to greet your customers on a channel that suits them, anytime, and place.

Woman using headset in front of desktop computer

Cloud or on-premise deployment

Flexibility is key. We give you the most efficient, cost-effective solution for the way you work.

Tailored to your needs

We don’t do one-size-fits all. We get to know your business and make sure your system fits your needs perfectly.

Man working from home

Use the data that’s core to your business

We can build solutions that enable access to complex office, team and data silos all within our cloud UC platform.

Woman using headset in front of desktop computer

Never drop a conversation

Work across time zones and hook into the systems that give you clear customer insight. We’ve got a multi-CRM solution to make it all accessible.

Move at customer speed

Spin up users, queues and conversations in minutes using the channels that your customers prefer.

THE UC SOLUTION THAT
COMPLIMENTS YOUR TECH STACK

WHAT YOU GET:

  • Unified voice, video, messaging and presence

  • Contact flows & IVR with skills‑based routing

  • CRM and system integrations (Salesforce, HubSpot, Microsoft Dynamics, others)

  • Analytics & quality: SLA dashboards, sentiment‑ready call metadata

  • Recording & compliance options

  • Mobile UC for field teams – easy to use softphone

  • Admin self‑service for rapid changes

View full list of the feature-rich capabilities
  1. Unlimited MS Teams licensing at no additional cost
  2. Softphone for fixed mobile convergence (FMC)
  3. Multi-CRM and ERP integration
  4. Single Sign On (SSO) for MS365
  5. AI-capabilities – coming soon!

Also available:

  • Call monitoring
  • Call recording
  • Call intrusion
  • SwyxFax
  • Voicemail transcription
  • Audio-conferencing
  • Call routing manager
  • Presence information
  • Multimedia information
  • MS Outlook integration
  • Voicemail
  • Auto attendant
  • Voice channels
  • Call forwarding
  • Unlimited hunt groups
  • MS Teams or Aurenz Analytics (available on request)
  • Enhanced visual groups (available on request)
  • Swyx visual contact server (available on request)
REQUEST A TAILORED WALKTHROUGH
swyx presence operator
  • A SOLUTION FOR EVERY INDUSTRY…

    HOSPITALITY

    Scale seasonal staff, unify front‑desk to housekeeping, serve guests in their language.

  • A SOLUTION FOR EVERY INDUSTRY…

    RETAIL

    Launch pop‑ups and seasonal queues without new hardware.

  • A SOLUTION FOR EVERY INDUSTRY…

    HEALTHCARE

    Secure patient comms with governed recording and regional hosting.

  • A SOLUTION FOR EVERY INDUSTRY…

    FINANCIAL SERVICES

    Resilient, recorded interactions with policy control and audit.

OUR CUSTOMERS
ARE AWESOME TOO

“The team were extremely helpful and knowledgeable, providing strong support across account management, IT, and service departments. I would recommend them as a partner to any business at any stage.”
Jonathan Griffiths
“If we do experience any issues, we get a response very quickly and deal with the same person who sees the fault through to resolution. We have had our account manager for many years who is very accessible and approachable should we have any questions and can get answers to anything we throw her way.”
Andrew Davies
“One company is fully accountable for all of our systems meaning ownership is taken should there be any problems. Having a fully functioning IT system during the last 12 months has been essential and Enconvo have provided this.”
Rebecca Walsh
“Very fast response from Dave Bayley; brilliant customer service. Good to raise a smile whilst rapidly fixing an IT problem. Made my day!”
Juliet Davies

    Still not sure which is right for you?

    Don’t worry – our experts can help you find private UC heaven for your business needs. Tell us a bit about your business, and we’ll guide you to the right choice.

    Growing SME
    You need a scalable UC solution that your hybrid team can control from anywhere.

    Regulated Business
    You handle sensitive data and need compliance and security built in from the start.

    Large Enterprise
    Your complex infrastructure requires tailored integration and dedicated support SLAs.

    The Next Step
    Clarity, Control, and Confidence. Speak to an expert to discuss options on 0800 097 6543.

    Frequently Asked Questions
    What makes the Private UC Solution different from standard communication platforms?

    Unlike shared or public UC platforms, our Private UC Solution gives your business complete control over your data, security, and configuration. It’s your system – built around your specific requirements, not a one-size-fits-all setup.

    How will this benefit my business?

    You’ll enjoy greater control, integration and performance. The Private UC Solution keeps your calls and data secure, improves team productivity, and gives you the freedom to tailor your communication tools to the way your business actually works.

    Is it easy to switch from our current system?

    Yes – migration is straightforward. Our onboarding team will handle setup, integration and training, so you can move to your new system with minimal downtime or disruption.

    Will it work with our existing phones and devices?

    Absolutely, it is built with BYOD (bring-your-own-device) in mind. Our Private UC Solution is compatible with most business phones, headsets and computers, and works across desktop and mobile. You can keep your current hardware while upgrading your communication experience.