ENCONVO CHANNEL PARTNERS IT’S TIME TO WORK WONDERS
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WHO WE ARE
At Enconvo, we understand the importance of nurturing customer relationships. For over 15 years, our mission has been to empower companies like yours with a comprehensive telecom channel partner programme. Ensuring you can deliver superior communication services to your customers.
So, are you ready to become Enconvo Channel Partners and grow your UCaaS offer?

ACROSS EUROPE
Partnering with us offers a significant competitive advantage and enables rapid expansion of your product offerings.
2.5 MILLION+
6,750+
20
1,000+
ENCONVO AS A PARTNER
We understand that no two partners are alike. At Enconvo, we take the time to understand how your business operates and what you aim to achieve from our partnership. We provide the tools necessary to enable your growth.
Together, we’ll ensure your business remains at the forefront of delivering exceptional communication solutions tailored to your clients’ needs.
Tailored Program
We understand that no two partners are alike. At Enconvo, we take the time to understand how your business operates and what you aim to achieve with Enconvo Channel Partners. We provide the tools necessary to enable your growth
Presales
Get access to our presales team who are experts in business telephony and our platforms. You will be assisted in customer meetings, acting as your presales team. Ensuring your customer gets the best solution and allowing you to upsell to stand out from your competitors.
Rich
Offerings
Enjoy the advantage of competitive industry pricing and lucrative, high-margin solutions designed to maximise your profitability.
Innovative Products
Our in-house product development team enables us to offer the most innovative products on the market. We position ourselves as a provider of telephony software, distinguishing ourselves from traditional telecoms providers.
OUR FLAGSHIP PRODUCTS
At Enconvo, we empower our channel partners to enhance service offerings, expand market reach, and grow business.
Our tailored solutions boost productivity and improve relationships and service delivery through an effective telecoms partner programme.

Swyx, a communication platform meticulously designed based on the needs and experiences of numerous businesses of all sizes in the UK.
By consolidating various communication channels into a single platform, Swyx ensures smooth and uninterrupted communication from any location.
Highlights
- Highly configurable
- Enterprise solutions
- Software solution
ENCONVO UP

Clients can easily manage calls, contacts, and business activities. Available across all devices with FMC.

Effortlessly integrate with existing tools like MS Teams to make calls, host conferences, share files, and work from any device.
Enconvo UP is a cloud-based phone system developed by our in-house software developers. Enconvo Channel Partners can provide their clients with immediate and direct support.
Enconvo UP offers flexible working, scalability, and affordability, ensuring a unified, connected workforce accessible from anywhere, anytime.
Highlights
- Out of the box hosted solutions
- Perfect for SMEs
- Flexible
We’ll take the time to train you on our products so that you feel confident going into each opportunity. We even offer accreditation for our technical training, so your customers know you are an expert in your field.
Select product to view features.
SWYX vs ENCONVO UP | SWYX | ENCONVO UP |
---|---|---|
License Types | Monthly or One-Off Payment | Monthly only |
Hosting Options | Cloud Hosted or On-Prem | Cloud Hosted Only |
Analytics & Integrations | ||
Active Directory | ||
API-Driven Enhancement | ||
Call Reporting & Analytics | ||
CRM Integration | Advance | Basic |
Dynamics Integration | ||
Hubspot Integration | ||
Microsoft Teams Integration | Operator Connect | Direct Routing |
SalesForce Integration | ||
Voicemail Transcription | ||
Call Management & Routing | ||
Calendar-driven Presence Status | ||
Call Flow Designer | ||
Call Listening / Barge In | ||
Fixed Mobile Convergence (FMC) | ||
Hot Desking | ||
Multi-Level Auto Attendant | ||
Skill-based Routing | ||
Core UCaaS Feature | ||
Full UCaaS Feature Set | ||
Admin User Portal | ||
HD Quality Voice | ||
HD Video Conferencing | ||
International Calling | ||
Messaging | ||
Pause & Resume Call Recording | ||
Switchboard | ||
Omnichannel Call Centre | ||
ACD Wallboards | ||
Call Centre Enablement | ||
Web Chat Functions | ||
WhatsApp Integration | ||
User Experience & Accessibility | ||
Softphone & Mobile Application | ||
Browser Based Access |
Swyx
Q: What is Enconvo Swyx?
A: Enconvo Swyx is a flexible communication solution that integrates telephony, messaging, video communication, and collaboration tools, available both as a cloud service and on-premises.
Q: How can Swyx improve your client’s communication?
A: Swyx enhances team collaboration with features like presence status, instant messaging, video conferencing, and seamless integration with tools like Microsoft Teams and Outlook.
Q: Can Swyx be integrated with existing systems like Microsoft Teams?
A: Yes, Swyx offers full integration with Microsoft Teams, adding advanced telephony features and ensuring seamless communication across your organisation.
Q: What platforms are supported by Swyx?
A: Swyx supports Windows, macOS, iOS, and Android platforms, ensuring accessibility across all major devices.
Q: Is it possible to use Swyx on mobile devices?
A: Yes, Swyx has a dedicated mobile app for iOS and Android, allowing clients to use their smartphone as a full extension of the office phone system.
Q: What deployment options are available for Swyx?
A: Swyx can be deployed in various models including on-premises, as a cloud solution, or as a hybrid, depending on your client’s needs.
Q: How does Swyx help with customer service?
A: Swyx improves customer service through features like intelligent call routing, queue management, live chats, and AI-powered voicebots for 24/7 support.
Q: Can Swyx handle complex call routing?
A: Yes, Swyx includes a Call Routing Manager that allows for intelligent, automated call forwarding based on user availability and calendar integration.
Q: What security measures are in place for Swyx?
A: Swyx adheres to strict European data protection standards, ensuring that all communications are secure and compliant with relevant regulations.
Enconvo UP
Q: What is Enconvo UP?
A: Enconvo UP is a mobile-first, white-label unified communications (UC) platform designed for service providers to offer advanced communication services under their own brand.
Q: What services can I offer with Enconvo UP?
A:You can provide IP telephony, UCaaS, CCaaS, FMC, and a broad range of converged contact solutions, including video collaboration, messaging, and mobile cloud PBX services.
Q: Who can benefit from Enconvo UP?
A:It’s ideal for service providers of all size, who wish to expand their product offering and wish to create a distinct USP through FMC.
Q: How customisable is the platform?
A:Enconvo UP is highly customizable, allowing service providers to integrate their own branding, services, and solution building as per their choice.
Q: What infrastructure is required to deploy Enconvo UP?
A:Enconvo UP can only be hosted on Enconvo’s cloud-hosted PaaS model.
Q: Does Enconvo UP support mobile-first communication?
A:Yes, Enconvo UP support mobile UC through 2 modes: mobile app & FMC
Q: Can Enconvo UP integrate with existing enterprise systems?
A: Yes, it integrates easily with 200+ CRMs via open APIs.
Q: What type of businesses should use Enconvo UP?
A: Any business wanting to offer scalable, cloud-based communication solutions—particularly those supporting remote and hybrid work environments.
Q: What are the main features of Enconvo UP?
A: Key features include presence management, browser based access, FMC, Agent level analytics, missed call handling and more.
Q: What is the scalability of the Enconvo UP platform?
A: It supports automated provisioning, high availability, and easy scaling to accommodate growing customer needs.
NEED MORE INFORMATION?
PARTNERSHIP OPTIONS
When you choose a business phone system from Enconvo, you have everything you need to keep you working wonders. Below are just some of the options we offer, select each function to find out more about how it can help your business.
Our flagship products include Swyx and Enconvo UP. Click the tabs below to find out more on both.
RESELLERS
GROWTH PARTNERSHIP
You are a reseller who partners with Enconvo to benefit from our comprehensive billing, support, and provisioning services, ensuring smooth customer service and enabling you to focus on business growth while earning competitive commissions on every sale.
WHOLESALE
VOLUME MANAGEMENT
You have ambitious growth plans and mature technology and billing capabilities. Now, you’re seeking to deliver a comprehensive telecom service. As a business that manages its own client billing, you seek a partner offering reliable communication solutions.
SERVICE PROVIDERS
CREATING VALUE
You are a technology company with your own platforms that create advanced solutions for clients. Now, you need a carrier partner to help scale your applications. This opportunity is ideal if you handle client billing and need access to mobile network operators. Use your technical expertise to innovate solutions and add value for your customers.
PARTNERSHIP SERVICES
We are passionate about your success. Here at Enconvo, we have various platforms and services to help you work more efficiently, optimise your collaboration with us, and give you access to important information that will help your business and your customers.

Ease of Deployment
Experience a hassle-free and quick setup, ensuring your solution is up and running with minimal disruption and effort.
Single Billing
Enjoy the convenience of one consolidated invoice for all services, making your billing process easy and transparent.
White-Label Solution
Leverage our white-label solutions to deliver services under your own brand, maintaining consistency and strengthening your brand identity.
Enabling Self-Sufficiency
Gain the tools, resources, and support needed to manage and operate the solution independently, reducing reliance on external assistance and maximising efficiency.
UK-Based Service & Support
- Customer service and technical support
- Desk-based and field sales support
- Knowledge of how to bill most effectively
Instant Access
- Enconvo Channel Partners website
- Partner Net for Enconvo UP & Swyx
- Channel Partner Help Centre
Enconvo Channel Partners – Testimonials

Watsoft
“Enconvo for Service Providers has designed an innovative PaaS platform ideally suited to our needs in terms of functionality, guaranteed scalability and hosting. We’ll be able to offer MSPs a solution tailored to their needs, enabling them to tap into the high-potential unified communications market and provide SMEs with a solution that bridges the gap between traditional enterprise telephony and new uses”.

Channel UC
“The market demand is ready, says Brad Milne, Managing Director, Channel UC. “Different wraparound services that plug into our telephony or Microsoft solution make us more attractive to our partners and make them more sticky to their end users.”

Voitel
“There is a gap in the market that we can fulfil, providing some amazing features — such as integration with Microsoft Teams and CRMs, plus systematic call recording and ACD queues, all that with multi-level administration and selfcare — and this is made possible by our partnership with Enconvo.”

BCX South Africa
“The more digital they are, the more they can achieve. Unified communications is where you start, but on top of that, we can add digital applications, such as better customer experience, contact centre features, intelligent bots, self-service, and more.”
READY TO CONNECT WITH US?
ACCESS OUR INTRODUCTORY RESOURCE AND WE’LL BE IN CONTACT SHORTLY
Boost performance, protect your business
WHAT ARE YOU
WAITING FOR?
Unified communication is essential for business growth. It keeps teams connected effortlessly and strengthens customer relationships. We make your communications seamless.
With the tools and tech, you need to excel now, and in the future, we’ve got your back every step of the way.
Enhance your service offerings with Enconvo.
Frequently asked questions
Our quick and easy onboarding ensures your first installation within 28 days after contracts and commercials are signed.
We have a standard pricelist for our partner types; but we recognise all partners sell and operate differently. We aim to work in collaboration with our partners to understand your business to be able to provide a service offering that works for you.
If you get in touch, we will work out which partner type you fit in and provide you with pricing
Absolutely! we want to enable our partners to be able to provide a solution to their customers which best suits their needs. End users come in all shapes and sizes and so we have a diverse offering through our Swyx and Enconvo UP platform to allow you to provide the correct solution.
We do, our Swyx Platform is catered towards the enterprise end users. It is very configurable and has high integrability.