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ENCONVO CHANNEL PARTNERS IT’S TIME TO WORK WONDERS

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WHO WE ARE

At Enconvo, we understand the importance of nurturing customer relationships. For over 15 years, our mission has been to empower companies like yours with a comprehensive telecom channel partner programme. Ensuring you can deliver superior communication services to your customers.

So, are you ready to become Enconvo Channel Partners and grow your UCaaS offer?

Customer service representative using headset
ENCONVO IN NUMBERS
ACROSS EUROPE

Partnering with us offers a significant competitive advantage and enables rapid expansion of your product offerings.

enconvo users
2.5 MILLION+
Users
Enconvo resellers
6,750+
Resellers
Enconvo Business-Mobile App
20
Offices
Enconvo Business-Mobile App
1,000+
Employees
4 KEY REASONS FOR CHOOSING
ENCONVO AS A PARTNER

We understand that no two partners are alike. At Enconvo, we take the time to understand how your business operates and what you aim to achieve from our partnership. We provide the tools necessary to enable your growth.

Together, we’ll ensure your business remains at the forefront of delivering exceptional communication solutions tailored to your clients’ needs.

Tailored Program

Included

We understand that no two partners are alike. At Enconvo, we take the time to understand how your business operates and what you aim to achieve with Enconvo Channel Partners. We provide the tools necessary to enable your growth

Presales

Included

Get access to our presales team who are experts in business telephony and our platforms. You will be assisted in customer meetings, acting as your presales team. Ensuring your customer gets the best solution and allowing you to upsell to stand out from your competitors.

Rich
Offerings

Included

Enjoy the advantage of competitive industry pricing and lucrative, high-margin solutions designed to maximise your profitability.

Innovative Products

Included

Our in-house product development team enables us to offer the most innovative products on the market. We position ourselves as a provider of telephony software, distinguishing ourselves from traditional telecoms providers.

OUR FLAGSHIP PRODUCTS

At Enconvo, we empower our channel partners to enhance service offerings, expand market reach, and grow business.

Our tailored solutions boost productivity and improve relationships and service delivery through an effective telecoms partner programme.

swyx logo
Any Location, Any Device

Connect client workforces through voice, messaging and more, with cross-device compatibility. Click image to zoom in.

Seamless Integrations

Integrates with industry lead platforms. Integration into the Microsoft Teams – no need for additional Microsoft Licences.

Swyx, a communication platform meticulously designed based on the needs and experiences of numerous businesses of all sizes in the UK.

By consolidating various communication channels into a single platform, Swyx ensures smooth and uninterrupted communication from any location.


Highlights

  • Highly configurable
  • Enterprise solutions
  • Software solution

ENCONVO UP

enconvo up hd touch business cloud phone
User-Friendly Out the Box

Clients can easily manage calls, contacts, and business activities. Available across all devices with FMC.

enconvo up integrations
Effortless Integrations

Effortlessly integrate with existing tools like MS Teams to make calls, host conferences, share files, and work from any device.

Enconvo UP is a cloud-based phone system developed by our in-house software developers. Enconvo Channel Partners can provide their clients with immediate and direct support.

Enconvo UP offers flexible working, scalability, and affordability, ensuring a unified, connected workforce accessible from anywhere, anytime.


Highlights

  • Out of the box hosted solutions
  • Perfect for SMEs
  • Flexible

We’ll take the time to train you on our products so that you feel confident going into each opportunity. We even offer accreditation for our technical training, so your customers know you are an expert in your field.

Select product to view features.

SWYX vs ENCONVO UP SWYX ENCONVO UP
License Types

Monthly or One-Off Payment

Monthly only

Hosting Options

Cloud Hosted or On-Prem

Cloud Hosted Only

Analytics & Integrations
Active Directory
true
API-Driven Enhancement
true
Call Reporting & Analytics
true
true
CRM Integration

Advance

Basic

Dynamics Integration
true
true
Hubspot Integration
true
true
Microsoft Teams Integration

Operator Connect

Direct Routing

SalesForce Integration
true
true
Voicemail Transcription
true
Call Management & Routing
Calendar-driven Presence Status
true
true
Call Flow Designer
true
true
Call Listening / Barge In
true
true
Fixed Mobile Convergence (FMC)
true
Hot Desking
true
true
Multi-Level Auto Attendant
true
true
Skill-based Routing
true
true
Core UCaaS Feature
Full UCaaS Feature Set
true
true
Admin User Portal
true
HD Quality Voice
true
true
HD Video Conferencing
true
true
International Calling
true
true
Messaging
true
true
Pause & Resume Call Recording
true
true
Switchboard
true
true
Omnichannel Call Centre
ACD Wallboards
true
true
Call Centre Enablement
true
true
Web Chat Functions
true
WhatsApp Integration
true
User Experience & Accessibility
Softphone & Mobile Application
true
true
Browser Based Access
true

View Frequently Asked Questions

Swyx

Q: What is Enconvo Swyx?
A:
Enconvo Swyx is a flexible communication solution that integrates telephony, messaging, video communication, and collaboration tools, available both as a cloud service and on-premises.

Q: How can Swyx improve your client’s communication?
A:
Swyx enhances team collaboration with features like presence status, instant messaging, video conferencing, and seamless integration with tools like Microsoft Teams and Outlook.

Q: Can Swyx be integrated with existing systems like Microsoft Teams?
A:
Yes, Swyx offers full integration with Microsoft Teams, adding advanced telephony features and ensuring seamless communication across your organisation.

Q: What platforms are supported by Swyx?
A:
Swyx supports Windows, macOS, iOS, and Android platforms, ensuring accessibility across all major devices.

Q: Is it possible to use Swyx on mobile devices?
A:
Yes, Swyx has a dedicated mobile app for iOS and Android, allowing clients to use their smartphone as a full extension of the office phone system.

Q: What deployment options are available for Swyx?
A:
Swyx can be deployed in various models including on-premises, as a cloud solution, or as a hybrid, depending on your client’s needs.

Q: How does Swyx help with customer service?
A: Swyx improves customer service through features like intelligent call routing, queue management, live chats, and AI-powered voicebots for 24/7 support.

Q: Can Swyx handle complex call routing?
A: Yes, Swyx includes a Call Routing Manager that allows for intelligent, automated call forwarding based on user availability and calendar integration.

Q: What security measures are in place for Swyx?
A: Swyx adheres to strict European data protection standards, ensuring that all communications are secure and compliant with relevant regulations.

Enconvo UP

Q: What is Enconvo UP?
A:
Enconvo UP is a mobile-first, white-label unified communications (UC) platform designed for service providers to offer advanced communication services under their own brand.

Q: What services can I offer with Enconvo UP?
A:
You can provide IP telephony, UCaaS, CCaaS, FMC, and a broad range of converged contact solutions, including video collaboration, messaging, and mobile cloud PBX services.

Q: Who can benefit from Enconvo UP?
A:
It’s ideal for service providers of all size, who wish to expand their product offering and wish to create a distinct USP through FMC.

Q: How customisable is the platform?
A:
Enconvo UP is highly customizable, allowing service providers to integrate their own branding, services, and solution building as per their choice.

Q: What infrastructure is required to deploy Enconvo UP?
A:
Enconvo UP can only be hosted on Enconvo’s cloud-hosted PaaS model.

Q: Does Enconvo UP support mobile-first communication?
A:
Yes, Enconvo UP support mobile UC through 2 modes: mobile app & FMC

Q: Can Enconvo UP integrate with existing enterprise systems?
A: Yes, it integrates easily with 200+ CRMs via open APIs.

Q: What type of businesses should use Enconvo UP?
A: Any business wanting to offer scalable, cloud-based communication solutions—particularly those supporting remote and hybrid work environments.

Q: What are the main features of Enconvo UP?
A: Key features include presence management, browser based access, FMC, Agent level analytics, missed call handling and more.

Q: What is the scalability of the Enconvo UP platform?
A: It supports automated provisioning, high availability, and easy scaling to accommodate growing customer needs.

  • DO YOU WANT TO BE A PARTNER?

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NEED MORE INFORMATION?

PARTNERSHIP OPTIONS

When you choose a business phone system from Enconvo, you have everything you need to keep you working wonders. Below are just some of the options we offer, select each function to find out more about how it can help your business.

Our flagship products include Swyx and Enconvo UP. Click the tabs below to find out more on both.

enconvo partner

RESELLERS

GROWTH PARTNERSHIP

You are a reseller who partners with Enconvo to benefit from our comprehensive billing, support, and provisioning services, ensuring smooth customer service and enabling you to focus on business growth while earning competitive commissions on every sale.

WHOLESALE

VOLUME MANAGEMENT

You have ambitious growth plans and mature technology and billing capabilities. Now, you’re seeking to deliver a comprehensive telecom service. As a business that manages its own client billing, you seek a partner offering reliable communication solutions.

SERVICE PROVIDERS

CREATING VALUE

You are a technology company with your own platforms that create advanced solutions for clients. Now, you need a carrier partner to help scale your applications. This opportunity is ideal if you handle client billing and need access to mobile network operators. Use your technical expertise to innovate solutions and add value for your customers.

PARTNERSHIP SERVICES

We are passionate about your success. Here at Enconvo, we have various platforms and services to help you work more efficiently, optimise your collaboration with us, and give you access to important information that will help your business and your customers.

Customer service engineer

Ease of Deployment

Experience a hassle-free and quick setup, ensuring your solution is up and running with minimal disruption and effort.

Single Billing

Enjoy the convenience of one consolidated invoice for all services, making your billing process easy and transparent.

White-Label Solution

Leverage our white-label solutions to deliver services under your own brand, maintaining consistency and strengthening your brand identity.

Enabling Self-Sufficiency

Gain the tools, resources, and support needed to manage and operate the solution independently, reducing reliance on external assistance and maximising efficiency.

UK-Based Service & Support

  • Customer service and technical support
  • Desk-based and field sales support
  • Knowledge of how to bill most effectively

Instant Access

  • Enconvo Channel Partners website
  • Partner Net for Enconvo UP & Swyx
  • Channel Partner Help Centre

Enconvo Channel Partners – Testimonials

Watsoft

Jean-Baptiste PECCHI, Associate Director.

“Enconvo for Service Providers has designed an innovative PaaS platform ideally suited to our needs in terms of functionality, guaranteed scalability and hosting. We’ll be able to offer MSPs a solution tailored to their needs, enabling them to tap into the high-potential unified communications market and provide SMEs with a solution that bridges the gap between traditional enterprise telephony and new uses”.

Channel UC

Brad Milne, Managing Director.

“The market demand is ready, says Brad Milne, Managing Director, Channel UC. “Different wraparound services that plug into our telephony or Microsoft solution make us more attractive to our partners and make them more sticky to their end users.”

Voitel

Pedro Suchodolski, Founder and CEO.

“There is a gap in the market that we can fulfil, providing some amazing features — such as integration with Microsoft Teams and CRMs, plus systematic call recording and ACD queues, all that with multi-level administration and selfcare — and this is made possible by our partnership with Enconvo.”

BCX South Africa

Sharon Maasdorp, Managing Executive, Unified Collaboration.

“The more digital they are, the more they can achieve. Unified communications is where you start, but on top of that, we can add digital applications, such as better customer experience, contact centre features, intelligent bots, self-service, and more.”

    READY TO CONNECT WITH US?
    ACCESS OUR INTRODUCTORY RESOURCE AND WE’LL BE IN CONTACT SHORTLY

    Boost performance, protect your business

    WHAT ARE YOU
    WAITING FOR?

    Unified communication is essential for business growth. It keeps teams connected effortlessly and strengthens customer relationships. We make your communications seamless.

    With the tools and tech, you need to excel now, and in the future, we’ve got your back every step of the way.

    Enhance your service offerings with Enconvo. 

    Frequently asked questions

    How long does the onboarding process take?

    Our quick and easy onboarding ensures your first installation within 28 days after contracts and commercials are signed.

    What is your pricing?

    We have a standard pricelist for our partner types; but we recognise all partners sell and operate differently. We aim to work in collaboration with our partners to understand your business to be able to provide a service offering that works for you.

    If you get in touch, we will work out which partner type you fit in and provide you with pricing

    Can I sell both Swyx and Enconvo UP?

    Absolutely! we want to enable our partners to be able to provide a solution to their customers which best suits their needs. End users come in all shapes and sizes and so we have a diverse offering through our Swyx and Enconvo UP platform to allow you to provide the correct solution.

    Do you have a Contact Centre solution?

    We do, our Swyx Platform is catered towards the enterprise end users. It is very configurable and has high integrability.

    Which partner am I?
    If you’re able to provide us with your contact details, our Channel team can get in touch and have a conversation to understand what you’re trying to achieve as a business, how you operate and what support you’ll need from us to determine which partner type is best suited to you.
    Do I have to pay upfront fee to be a partner?
    There is no upfront fee to become a partner.