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MICROSOFT 365

FULL ADMINISTRATION SUPPORT

Full Microsoft 365 administration for UK businesses. Tenant management, licensing, security policies, Teams, SharePoint, and day-to-day admin – all included in our Managed package. From £30 per user per month.

  • One Supplier • One Bill • One Team
Microsoft 365 support logo

MICROSOFT 365 ADMINISTRATION

Microsoft 365 administration expands your businesses team and expertise. We will get you started, across the features that you need most, and then maintain the whole setup to reduce your internal pressures.

During the monitoring of your setup we can pick up on habits, and then report this back during quarterly reviews to make sure your business can plan for business-critical changes

You will also benefit from our cyber security expertise to ensure your communication and collaboration tools are kept secure, even taking into account the management of offboarding leavers within the business.

Compliance & Security
Built-in

Onboarding and Offboarding
Handled

Quarterly
Reviews

WHY BUSINESSES CHOOSE OUR MS365 SUPPORT

As a Microsoft Solutions Partner for Modern Work, we run Microsoft 365 properly for UK businesses. Tenant setup, licence management, security baselines, day-to-day admin – all done by people who do this for a living. 

Our Managed package includes full Microsoft 365 administration. New starters live on day one. Leavers locked out immediately. Licences reviewed quarterly so you never pay for what you don’t use. Teams, SharePoint, OneDrive, and Exchange managed properly. 

For Microsoft 365 backup – because Microsoft do not back up your data – we offer M365 Backup at £3 per user per month, covering email, OneDrive, SharePoint, and Teams. 

microsoft teams integration

Teams

Microsoft SharePoint

Sharepoint

Microsoft OneDrive

OneDrive

Microsoft Exchange

Microsoft Exchange

What’s included

  • Initial setup including migration from other services
  • Day-to-day admin including onboarding and offboarding of staff
  • Setup and manage shared mailboxes
  • Setup, manage and monitor security policies
  • Manage licenses – including ongoing updates and upgrades
  • Setup Microsoft Teams for simple internal communication
  • Setup Microsoft Sharepoint to support collaboration and simple file-sharing

MS365 ADMINISTRATION BACKED BY FULL IT SUPPORT

Protect Your Business from the Risks of Mismanaged Microsoft 365

Microsoft 365 Administration is included with Managed. Essentials gives you the IT support layer (monitoring, helpdesk, security) but does not cover M365 admin. If you have nobody internal looking after your tenant – new starters, leavers, licences, security policies, Teams, SharePoint – Managed is the package you want.


MOST POPULAR

MANAGED

We run your IT for you – the full service.

From

£30 per user / month


  • 24/7 Device Monitoring
  • Patch Management (OS + Apps)
  • Endpoint Detection & Response
  • Ransomware Detection
  • Remote, Email & Email Support
  • User  Onboarding / Offboarding
  • Microsoft 365 Administration
  • Vendor Liaison
  • Quarterly Business Reviews
  • Proactive Account Management

Recommended for most businesses

WHAT MANAGED ACTUALLY MEANS

Account created, licence assigned, email and signature set up, MFA configured, added to the right Teams and SharePoint groups, device connected. Productive on day one, not day three.

Account disabled immediately. Active sessions revoked across all devices. Company data wiped from phones and personal laptops. Mailbox converted to shared so nothing is lost. Licence removed so you stop paying for them.

MFA enforced across the tenant. Conditional access blocks logins from unknown locations or devices. Password policies set. Login attempts monitored. Anomalies flagged.

Right licence for every user. Reviewed quarterly. No overpaying for Premium when Basic does the job. Plan changes handled when Microsoft updates their licensing model.

Channels and sites set up properly. Permissions managed. External sharing controlled. Sync issues fixed before they spread. Files stay where they should.

Optional Add-Ons

MS365 BACKUP

£3 /user/mo.

Cyber Protection

£20 /user/mo.

Server Mgmt.

£35 /server/mo.

On-Site Support

£95 /hour

Hardware Setup

£65 /device

Up to 3 devices per used included. Desktop, laptop, and tablet = one user, not three.

Enconvo Contact Unified Communications

YOUR COMMS AND IT. ALL IN ONE PLACE.

Thousands of customers already trust us with broadband, telephony, mobiles and IT services. Now let us take care of yours too. One provider, one bill, no finger-pointing between suppliers.

SLAs WITH TEETH. NOT JUST PROMISES.

Clear response targets with a penalty-free exit if we consistently miss them.

P1 – CRITICAL

Business down, all users affected

15 min

Resolve in 4 hours

P2 – HIGH

Significant impact, workaround possible

30 min

Resolve in 8 hours

P3 – MEDIUM

Single user affected

2 hours

Resolve in 24 hours

P4 – LOW

Single user affected

4 hours

Resolve in 48 hours


MICROSOFT 365 ADMINISTERED IN 30 DAYS

A structured transition – not a rushed handover. We run parallel systems so nothing gets missed.

  • DAYS 1-5

    Discovery
    M365 tenant audit, licence review, user access audit, security policy gap analysis.

  • DAYS 6-15

    Setup
    Tenant cleanup, licence right-sizing, security baselines applied, documentation in place.

  • DAYS 16-20

    Go-Live
    Day-to-day admin transitions to us. Your team briefed on how to raise tickets. M365 monitoring active.

  • DAYS 21-30

    Review
    First M365 health report, optimisation recommendations, quarterly review scheduled.

Switching is easier than you think

If you’re moving from another provider, we’ll manage the transition – including porting numbers and planning installations – so your business stays connected throughout.

UK-based support
Your systems, data, and backups remain under your control, ensuring compliance with UK regulations and internal governance policies.

Proactive threat protection
We secure your business with continuous monitoring, patching, and threat prevention built into every service.

Optimised for modern workplaces
Support remote, hybrid, and office teams with reliable, fully managed IT solutions that scale with you.

The Next Step
Clarity, Control, and Confidence. Speak to an expert to discuss options on 0800 097 6543.

WHY CHOOSE ENCONVO

Unified communications should reduce complexity, not introduce additional suppliers, contracts and integration risks.

Enconvo delivers a fully integrated communications ecosystem under one commercial relationship, combining:

  • Unified communications software
  • Connectivity and call services
  • Business mobile
  • Hardware and devices
  • Ongoing support and lifecycle management
Customer service advisor using headset

One Supplier, One Bill.

Comms, connectivity, cloud, and IT support – all under one roof. One invoice, one team, no finger-pointing between providers. Finance love it. Ops love it.

Architect using mobile phone

Proactive, Not Reactive.

We monitor, patch, and protect 24/7. We fix problems before your team even knows about them. No more waiting for things to break.

Man on a mobile phone and laptop

Remove complexity

Some businesses still juggle separate providers for telephony, broadband, mobiles, IT support, and software licensing. This leads to misaligned services, delayed problem resolution, and increased administrative burden.

  • A SOLUTION FOR EVERY INDUSTRY…

    HOSPITALITY

    Scale seasonal staff, unify front‑desk to housekeeping, serve guests in their language.

  • A SOLUTION FOR EVERY INDUSTRY…

    RETAIL

    Launch pop‑ups and seasonal queues without new hardware.

  • A SOLUTION FOR EVERY INDUSTRY…

    HEALTHCARE

    Secure patient comms with governed recording and regional hosting.

  • A SOLUTION FOR EVERY INDUSTRY…

    FINANCIAL SERVICES

    Resilient, recorded interactions with policy control and audit.

OUR CUSTOMERS
ARE AWESOME TOO

“The team were extremely helpful and knowledgeable, providing strong support across account management, IT, and service departments. I would recommend them as a partner to any business at any stage.”
Jonathan Griffiths
“If we do experience any issues, we get a response very quickly and deal with the same person who sees the fault through to resolution. We have had our account manager for many years who is very accessible and approachable should we have any questions and can get answers to anything we throw her way.”
Andrew Davies
“One company is fully accountable for all of our systems meaning ownership is taken should there be any problems. Having a fully functioning IT system during the last 12 months has been essential and Enconvo have provided this.”
Rebecca Walsh
“Very fast response from Dave Bayley; brilliant customer service. Good to raise a smile whilst rapidly fixing an IT problem. Made my day!”
Juliet Davies