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UNIFIED COMMS FOR HOSPITALITY
CONNECT TEAMS. DELIGHT GUESTS.

  • Unified Phone System • Broadband • Mobile

Give your guests the seamless experience they expect – and your team the tools to deliver it effortlessly. Our solution brings all your hotel communications together in one secure, flexible platform. Whether cloud-based or on-premises, it helps your staff connect instantly, respond faster, and keep every guest interaction smooth, personal, and memorable.

TALK TO AN EXPERT

YOU NEED UNIFIED COMMS TO COMBINE:

CONTROL

INTEGRATION

PERFORMANCE

WHEN COMMUNICATION FALTERS, GUEST EXPERIENCE SUFFERS.

In hospitality, every missed call, slow response, or misrouted message shows up in your reviews. Unify your team – front desk, housekeeping, maintenance, and management – on one secure platform so everyone can respond instantly, wherever they are.

Woman working remotely from a cafe
Man on a mobile phone and laptop

ONE BRAND. MANY PROPERTIES. A SEAMLESS GUEST EXPERIENCE.

Whether you’re running one boutique hotel or managing dozens across regions and time zones, guests expect the same fast, friendly, and reliable experience wherever they stay. Swyx keeps every property connected – from reception to reservations, from London to Lisbon.

Your teams collaborate as one, share insights instantly, and maintain consistent service standards across every location. Guests never feel the difference – because every interaction feels personal, timely, and effortless.

Cloud Phone Systems Softphone

WHY ENCONVO WORKS FOR HOSPITALITY

  • One platform for calls, messaging, and collaboration
  • Cloud or on-prem – you choose your deployment
  • EU-hosted for full data control and compliance
  • Integrates with hotel PMS, booking, and CRM systems
  • Mobile and cordless options for staff on the move
  • Cost-efficient scaling across multiple sites

RUN IT YOUR WAY

MANAGED OR PRIVATE
Choose between managed, private-hosted and on-prem. Whichever you choose, you get the same simplicity, reliability, and support from Enconvo.

CLOUD – PLUG AND PLAY

Built for businesses that need fully managed setup and the simplicity of plug & play deployment. 

Your cloud. Fully managed. Always in your control.

  • Predictable monthly costs (OPEX)
  • Out-of-the-box hosted solution
  • Perfect for SMEs
  • Flexible features – pay for what you need
  • No in-house IT required
  • Enterprise-grade security
  • Mobile-first UC – Native-FMC available

PRIVATE CLOUD UC

Built for all types of businesses with no in-house resource for building and maintaining a system.

You need us to manage it, and you stay in control.

  • You want predictable monthly costs rather than one-off costs. (OPEX)
  • You want security that meets the highest standards in Europe. – Cloud Computing Compliance Criteria Catalog (C5 certifications).
  • Future-ready for AI solutions like omnichannel messaging, chatbots & Speech IVRs

PRIVATE ON-PREM

Designed for regulated industries and enterprises that need full control.

You want to run it, and control it.

  • Capital expenditure (CAPEX) heavy; upfront cost for hardware and licenses
  • You have strict compliance needs – keep sensitive data on-site to aid auditing.
GET A QUOTE

WHAT YOUR GUESTS FEEL,
WHEN YOUR TEAM COMMUNICATES BETTER

Faster response times

Calls route instantly to the right department. Guest needs are met faster, satisfaction rises.

Fewer missed messages

Whether on mobile, at reception, or in back office – your team stays synced in real-time.

Smoother operations

Front desk, housekeeping, and maintenance work as one – less friction, more focus on the guest.

Personal touch

Personalise every moment – from wake-up calls to “Do Not Disturb” preferences – so every guest feels recognised and valued.

Effortless interactions

Give your team the freedom to greet guests with confidence, not stress – even when things get busy.

Empowered teams

Swyx enhances your people, never replaces them – helping staff focus on creating memorable guest experiences.

    Still not sure which is right for you?

    Don’t worry – our experts can help you find private UC heaven for your business needs. Tell us a bit about your business, and we’ll guide you to the right choice.

    Hospitality Group
    Deliver seamless guest experiences with a communications solution your team can rely on – from front desk to back office, property to property.

    Boutique Venue
    You’re focused on service, not systems. Simplify bookings, guest communication, and team coordination – all in one easy-to-manage platform.

    Multi-Site Operator
    From hotels to restaurants to event spaces, unify your communications and manage multiple locations with consistency, clarity, and control.

    The Next Step
    Delight guests, empower staff, and stay connected across every location. Speak to a hospitality communications expert today on 0800 097 6543.

    OUR PRIVATE HOSTED UC PLATFORM
    IS BUSINESS BOOSTING FOR HOSPITALITY

    Own your customers experience

    Have the power to greet your customers on a channel that suits them, anytime, and place.

    Woman using headset in front of desktop computer

    Cloud or on-premise deployment

    Flexibility is key. We give you the most efficient, cost-effective solution for the way you work.

    Tailored to your needs

    We don’t do one-size-fits all. We get to know your business and make sure your system fits your needs perfectly.

    Man working from home

    Use the data that’s core to your business

    We can build solutions that enable access to complex office, team and data silos all within our cloud UC platform.

    Woman using headset in front of desktop computer

    Never drop a conversation

    Work across time zones and hook into the systems that give you clear customer insight. We’ve got a multi-CRM solution to make it all accessible.

    Move at customer speed

    Spin up users, queues and conversations in minutes using the channels that your customers prefer.

    MORE THAN A PHONE SYSTEM
    IT’S COMPLETE BUSINESS CONNECTIVITY

    From phone system to mobile, eSIMs, and business broadband, Enconvo delivers everything your teams need to stay connected. One partner, one trusted network – seamless communication across every property, device, and location.

    PHONE SYSTEM

    Your business needs a telephone system that’s so much more than just handsets, desk phones and an extension number. You need it to maximise efficiency, increase productivity and deliver proven returns day after day… and that’s exactly what our solutions deliver.

    BROADBAND

    When it comes to efficiency and customer satisfaction, nothing will support you more than reliable business broadband. You need it to remain stable when it comes to your telephone systems, IP security, and platform uses like SAGE…and that’s exactly what our solutions deliver.

    fmc e-sim device

    MOBILE (INC. ESIM)

    Your business needs mobile connectivity that’s built for more than just calls and data. You need it to keep teams connected, customers engaged, and operations running smoothly.

    eSIM capability, and native Fixed Mobile Convergence (FMC) for a truly unified experience.

    Get In Contact
    Glass Manufacturer, Oldbury
    ★ ★ ★ ★ ★

    Oh how I wish I had done this sooner! Seamless transition, great communication, from Mike who initially visited and unpicked our telecoms nightmare, through to Lynda, Seth, Scott and Hannah. Everyone was helpful and 100% focused on delivering the promise of a better system and service.

    Manufacturer, Halesowen
    ★ ★ ★ ★ ★

    Having worked with Enconvo for over ten years, we find them both reactive to problems and proactive about saving us money. They are a pleasure to deal with, always answer the phone promptly and don’t have the dreaded call centre approach.

    Manufacturer, Shropshire / Global
    ★ ★ ★ ★ ★

    We wanted a local telecoms provider that was able to ensure a fast response time in the instance that there were any issues that needed resolving quickly and Enconvo were able to provide us with the communication solution we needed to achieve maximum productivity and efficiency throughout the business.

    Real Estate Agents, Midlands
    ★ ★ ★ ★ ★

    We have been a customer of Enconvo for 5 years. Our account managers are fantastic in identifying our needs and ensure that we have the best telephone technology at the best possible rates. Although they are a large company, they have the ‘personal touch’.

    Keith Wiseman
    ★ ★ ★ ★ ★

    Employees simply plugged the phones in and followed the over the phone instructions delivered by our engineers. Not only have the video conferencing and plug and play capabilities already made a difference to the way Baumot UK communicates, but the ability to download any apps from the Google Play Store straight onto the phone has been a huge hit

    Phil Lewin
    ★ ★ ★ ★ ★

    Another benefit that the school is enjoying is the seamless integration between the phones and its CRM system. This allows the staff to have everything in one place, whether it be contact details of a parent, medical details of a student or voicemails and emails that need responding to.

    Steven Way
    ★ ★ ★ ★ ★

    The bespoke Enconvo Contact app works much better than generic, white-labelled apps that we’ve used previously. We really like using the softphones on the laptops

    Peter Phillips
    ★ ★ ★ ★ ★

    Easy with great communication…“the telephone system is extremely important for our business