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FMC ENHANCES YOUR MOBILE UNIFIED COMMUNICATIONS 

Keep Your Workforce Connected Anywhere, Anytime

UNDERSTANDING MOBILE UNIFIED COMMUNCATIONS (UC)

Mobile unified communication (mobile UC) is an extension of the unified communications landscape, which aims to pull various communication channels together into a single environment. With mobile unified communications – and thanks to Enconvo UK –  your mobile device can become part of an all-in-one telephony solution that supports workforce mobility and productivity, all whilst providing a higher level of satisfaction for your customers.

This mobility and productivity include access to phone systems, analytics and reporting, and call recording –your entire business phone system feature-set. By the end of this blog, you will find out how FMC enhances your mobile unified communications solution. But first, it’s worth considering what key components make up mobile UC.

FMC FEATURES
& BENEFITS

  • Use the native dialler without the need for additional apps.
  • Overcome challenges no matter what industry you are in.
  • Use your phone system features on your mobile.
  • Incorporate mobile GSM into your mobile unified communications.

      KEY COMPONENTS OF MOBILE UNIFIED COMMUNICATIONS

      Mobile Voice Communication

      Traditional cellular calls integrated with VoIP services, allowing calls to be made over the internet rather than through cellular networks. With FMC cellular, mobile data and fixed Wi-Fi networks can be combined to remain connected.

      Mobile Video Conferencing

      Real-time video communication through mobile apps, supporting one-on-one or group meetings.

      Mobile Instant Messaging (IM)

      Chat functionality refined for mobile devices, allowing real-time text communication.

      Mobile Email Integration

      Access to work emails within the unified communications app, often with features like integrated contacts and calendar management.

      Mobile Collaboration Tools

      Document sharing, editing, and real-time collaboration via mobile apps, such as Google Docs, Microsoft Office 365, or other cloud-based services.

      Unified Messaging on Mobile

      Centralised inboxes that combine voicemail, email, and SMS messages, accessible via mobile.

      Mobile Conferencing

      Audio and video conferencing capabilities on mobile, allowing users to join or start meetings on the go.

      Push Notifications and Alerts

      Real-time notifications for incoming messages, calls, or meetings, ensuring that users stay informed.

      But how does this relate to FMC we hear you say? We mentioned mobile voice communication as one of the key components and with the recent launch of Enconvo UK’s FMC mobile solution, there is now the ability to enhance your mobile UC. Let’s dive into the unified communications solution that enables your business to stay connected, anywhere, anytime.

      WHAT IS FIXED MOBILE CONVERGENCE (FMC)?

      Fixed mobile convergence combines cellular, mobile data and fixed Wi-Fi networks to provide constant reliable coverage.  So if you or a colleague are in an environment with no internet connection, FMC will fallback to using the GSM network.

      Our solution is known as Enconvo Anywhere, enabling mobile workforces to work from anywhere. What more it’s all achievable without having to download yet another app to your device, it’s all achieved through your native dialler.

        HOW FMC ENHANCES YOUR MOBILE UNIFIED COMMUNICATIONS

        Mobile unified communications enable businesses to stay connected in an increasingly mobile landscape. Benefits include:

        • Increased Mobility and Flexibility: Employees can work from anywhere, ensuring they are still productive while on the move.
        • Improved Responsiveness: Immediate access to communication tools enables quicker responses to emails, messages, and calls.
        • Enhanced Collaboration: Mobile UC platforms allow team collaboration in real-time, even when team members are not in the office.
        • Seamless Integration: Mobile UC solutions integrate with other business tools, allowing users to manage multiple communication channels from a single app.
        • Unified Experience: Mobile UC provides a consistent user experience across devices, ensuring that users can switch between mobile and desktop environments without losing functionality.

        ENCONVO – ANYWHERE ESSENTIAL FEATURES

        The FMC solution – Enconvo – Anywhere – relies on an esim and an active Enconvo account. Once setup you’ll soon reap the rewards of overcoming the challenges associated with mobile workforces. Benefits include:

        • All your business telephony features on your mobile’s native dialler.
        • No need for more apps.
        • Reduce cost – you’ll no longer need to invest in additional mobile phones for business use.
        • All calls are recorded, great for compliance and dispute resolution.
        • End siloed working by tracking on-the-go employees through recorded calls and call analytics.

        For those already benefitting from our Enconvo unified communications solution, FMC is available for a small additional charge. For those unaware , here’s a quick intro to Enconvo.

        WHY FMC IS GAINING POPULARITY

        With the UK, Europe and much of the World showing sentiment towards mobility – mainly in part to employers introducing work-from-home (WFH) and BYOD (bring-your-own-device) policies – technologies are evolving to ensure this demand is catered for. Ultimately, now is the perfect time for an FMC solution like Enconvo Anywhere.

        THE RISE OF BYOD IN THE WORKPLACE AND WFH

        As just mentioned, BYOD is becoming increasingly relied upon by employers. Companies have become wiser to how unnecessary operating costs can be reduced and with that, the topic of personal devices. Rather than spend big on multiple mobile devices, sims and insurance policies, many can now rely on a willing workforce to use their personal device on the job.

        This rise in BYOD is why businesses across the UK are turning to Enconvo  Anywhere, the FMC mobile solution that keeps workforces connected to full voice communication systems – through a single mobile device – thanks to esims.

        This will ensure mobility in the workplace.

        fmc mobile unified communications

        WHY MOBILITY IS CRITICAL IN THE WORKPLACE

        Mobility in the workplace, eased by FMC is essential for modern businesses to stay competitive, flexible, and responsive. It empowers employees to work efficiently from anywhere, supports collaboration across distributed teams, and enhances business continuity. By prioritising mobility, organisations can create a more adaptable, productive, and satisfied workforce that can meet the challenges of today’s rapidly changing business landscape.

        OUR THOUGHTS

        ‘Bring your own device’ (BYOD) is part of modern office culture that certainly divides opinion. With a sense of added freedom and flexibility, some employees much prefer to work from their own computers, tablets and smart devices. This highlights the need for FMC, but also a need for such a solution to be easy to setup. This is why our offering – Enconvo Anywhere – relies on esims. Its as easy as scanning a QR code, following the instructions on the mobile device and away you go. There’s no need for the users to carry multiple mobiles, no need to wait for a sim card to be delivered, and enables the employee to easily switch between personal sim and the FMC esim, all from the native dialler.

        The additional cost of enabling a FMC is minimal – even at scale – but the benefits are great which, is why FMC enhances your mobile unified communications solution.

        Get in contact with our experienced team of 20+ years to discuss your mobile UC solution.

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        MOBILE UNIFIED COMMUNICATIONS GUIDE

        Navigating the options and functionalities on offer when choosing to upgrade your telephone system can be daunting. To help you choose the right configuration of features and to answer your top questions, we’ve put together a series of detailed articles to form a guide.

        We hope this guide will help you make an informed decision that will benefit your business by improving communications and productivity. Below you can find links to popular content within the guide, or you can view a complete list of the articles in our business phone systems guide.

        Enconvo [] Anywhere is our mobile unified communications solution. Using fixed mobile convergence this is the right solution if you have a workforce that is often on the move, as it will enable them to work from anywhere. This is due to the ability to combine the cellular, mobile data and fixed Wi-Fi networks to provide constant reliable coverage.

        Thanks to Enconvo [] Anywhere, Enconvo UK’s new fixed-mobile convergence (FMC) solution, UK businesses can switch between mobiles, desk phones, and home offices seamlessly. By integrating fixed line and mobile telephony Enconvo [] Anywhere allows you to work quite literally from anywhere, using your work number consistently across the office, at home, and on the move.

          Frequently asked questions

          Does FMC require an internet connection?

          With FMC you will not need to rely on your internet for business calls. FMC ensures that your communication remains strong, even in areas with limited connectivity due to GSM device compatibility.

          Can I use my business phone number with FMC?

          Yes you can. Interruptions due to internet connectivity issues occur, but with FMC you can make and receive calls using your work number, even during network outages.

          Will FMC log my call history?

          FMC automatically logs all calls onto the Unified Communications (UC) platform to maintain a comprehensive record of your communication interactions.

          Will FMC enable me to record business calls?

          FMC records all interactions, providing a beneficial resource for compliance, dispute resolution, and performance evaluation.

          Do I need to download an app to use FMC?

          No, our FMC solution – Enconvo Contact Anywhere – utilises the native dialler on the mobile device. Ensuring that no additional apps need to be used or updated.