Skip to main content
CONTACT US
TECH SUPPORT
HubSpot integration

HUBSPOT CRM INTEGRATION

FOR YOUR TELEPHONY SYSTEM

We deliver powerful communication tools with our Hubspot telephony integration that enhances how businesses interact with customers over the phone. From the first ring, users gain instant access to customer details, streamline workflows, and deliver more meaningful interactions without breaking their stride.

GET QUOTE
Enconvo Contact CRM Integration Screen Pop
CLOUD PHONE SYSTEM AWARDS AND ACCREDITATIONS:
best ucaas provider in emea for cloud phone systems
Microsoft solution partner for cloud phone systems

REAL-TIME CALLER RECOGNITION WITH CRM CONTEXT

When an incoming call is received, Enconvo’s system immediately identifies the caller based on their phone number and displays a compact, non-disruptive pop-up. This notification pulls live data from HubSpot CRM and is fully customisable – giving your team access to what matters most: customer names, open tickets, deal statuses, past interactions, or even location-specific details.

One click takes the user straight into the contact’s record in HubSpot for real-time engagement. Up to five smart action buttons can be added to the pop-up – letting agents create new tickets, trigger workflows, send emails, or even access a different CRM system from a single screen.

  • DID YOU KNOW?

When a team member transfers a call to a colleague or another team, the screen pop will also appear for that recipient. Meaning all areas of the customer journey are covered with relevant information at your teams fingertips.

EFFORTLESS OUTBOUND CALLING

Making calls from HubSpot is just as smooth. With Enconvo’s click-to-call feature, phone numbers become interactive – accessible via hotkeys or direct mouse clicks. No more dialling errors or copy-paste routines. Simply click, and the call is placed.

WHY MULTI-CRM INTEGRATION MATTERS

A FLEXIBLE, FUTURE-READY APPROACH

Most screen popping solutions restrict you to a single CRM or charge extra for each additional integration. With Enconvo’s solution you can… 

  • Connect to multiple CRMs simultaneously, allowing teams to continue working in the systems they know best. 
  • Support different platforms across departments without any workflow disruption. 
  • Enable a single agent to access multiple platforms at once, ensuring a complete view in every conversation. 
  • Avoid costly, time-consuming migrations by allowing each department to continue using the CRM that best suits its needs. 

Imagine Customer Support on Zendesk, Sales on HubSpot, and Finance on NetSuite:  all connected and fully screen popping ready. 

HubSpot integration
Enconvo Contact CRM Integration Screen Pop
CRM Screen Pop containing outstanding ticket information
Click-to-dial direct from your CRM’s campaign list
Click-to-dial direct from your CRM’s contact profile

    KEY BENEFITS

    • Click-to-Call: Launch calls instantly from HubSpot with a hotkey or click.
    • Caller Recognition: Instantly shows relevant HubSpot data for incoming calls.
    • Customisable Pop-Ups: Configure which fields to display – tailored to your team.
    • Real-Time Screen Pop: One click opens the caller’s Hubspot CRM record.
    • Multi-CRM Support: Recognises contacts from multiple platforms..
    • Duplicate Number Handling: See all matches if a number is linked to multiple contacts.
    • One-Click Profile Access: Instantly open the caller’s HubSpot record.
    • Action Buttons: Configure up to 5 shortcuts – trigger workflows, emails, or open external apps.
    • Automatic Sync: New contacts in HubSpot are recognised automatically.
    • Call Transfer Ready: Data pop-ups remain active after call transfers.
    • Microsoft Teams Integration: Fully compatible with Teams for CRM-connected calling
    GET A QUOTE

    TECHNICAL

    Setup is fast and straightforward. Only a few company-specific details need to be provided to complete setup. Once installed, the integration is ready to run across the entire organisation.

    As new contacts are added in Hubspot CRM, Enconvo’s CTI-powered system automatically syncs and recognises them – ensuring reliable and up-to-date operation at all times. The integration communicates directly with Hubspot CRM via its dedicated API, guaranteeing a secure and seamless connection.

    COMPATIBILITY

    Our CTI solution is a fully cloud-based. Enabling it to be deployed anywhere. Windows, MacOS and Chromebook (web client) are supported. Data is only cached and the highest security requirements are met.

    USE HUBSPOT CRM? INTEGRATE WITH YOUR PHONE SYSTEM TODAY

    WE WILL SOLVE YOUR CLOUD PHONE SYSTEM CHALLENGES

    Step 1 of 9

    WHY CUSTOMERS LOVE OUR CLOUD PHONE SYSTEM

    Glass Manufacturer, Oldbury
    ★ ★ ★ ★ ★

    Oh how I wish I had done this sooner! Seamless transition, great communication, from Mike who initially visited and unpicked our telecoms nightmare, through to Lynda, Seth, Scott and Hannah. Everyone was helpful and 100% focused on delivering the promise of a better system and service.

    Manufacturer, Halesowen
    ★ ★ ★ ★ ★

    Having worked with Enconvo for over ten years, we find them both reactive to problems and proactive about saving us money. They are a pleasure to deal with, always answer the phone promptly and don’t have the dreaded call centre approach.

    Manufacturer, Shropshire / Global
    ★ ★ ★ ★ ★

    We wanted a local telecoms provider that was able to ensure a fast response time in the instance that there were any issues that needed resolving quickly and Enconvo were able to provide us with the communication solution we needed to achieve maximum productivity and efficiency throughout the business.

    Real Estate Agents, Midlands
    ★ ★ ★ ★ ★

    We have been a customer of Enconvo for 5 years. Our account managers are fantastic in identifying our needs and ensure that we have the best telephone technology at the best possible rates. Although they are a large company, they have the ‘personal touch’.

    Keith Wiseman
    ★ ★ ★ ★ ★

    Employees simply plugged the phones in and followed the over the phone instructions delivered by our engineers. Not only have the video conferencing and plug and play capabilities already made a difference to the way Baumot UK communicates, but the ability to download any apps from the Google Play Store straight onto the phone has been a huge hit

    Phil Lewin
    ★ ★ ★ ★ ★

    Another benefit that the school is enjoying is the seamless integration between the phones and its CRM system. This allows the staff to have everything in one place, whether it be contact details of a parent, medical details of a student or voicemails and emails that need responding to.

    Steven Way
    ★ ★ ★ ★ ★

    The bespoke Enconvo Contact app works much better than generic, white-labelled apps that we’ve used previously. We really like using the softphones on the laptops

    Peter Phillips
    ★ ★ ★ ★ ★

    Easy with great communication…“the telephone system is extremely important for our business

      YOUR QUESTIONS ANSWERED ON CRM INTEGRATION:

      Does HubSpot CRM have CTI integration?

      Yes. Enconvo’s HubSpot CRM integration lets you make and receive calls, listen to voicemails, and access call recordings—all within HubSpot. It works with your existing phone system or Enconvo’s voice platform. Call data, notes, and contact details sync automatically to save time and avoid manual entry.

      Does HubSpot CRM integrate with VoIP?

      Yes, HubSpot supports integration with many VoIP providers. Enconvo’s VoIP integration for HubSpot enables seamless calling features and ensures your communication data is logged automatically. Always check if your VoIP provider supports HubSpot integration before setup.

      Can you make phone calls from HubSpot CRM?

      Yes. With Enconvo’s integration, you can make calls directly from HubSpot using click-to-dial from contact records, deal pages, or task lists. Features include call logging, voicemail, and real-time syncing to improve sales efficiency.

      What is a CTI for HubSpot CRM?

      CTI (Computer Telephony Integration) in HubSpot allows you to make and manage calls from within the HubSpot interface. Using a softphone, reps can call prospects without separate hardware, and call activity is automatically tracked in HubSpot.

      What are the benefits of getting HubSpot CRM phone integration?

      With phone integration in HubSpot CRM, your team can handle calls without leaving the CRM. It centralises customer communication, improves call tracking, and reduces the need for manual data entry by logging calls and notes automatically.

      How much does the integration with HubSpot CRM cost?

      Pricing for HubSpot CRM phone integration depends on your company’s needs. A basic setup is generally affordable, but advanced features like user-specific call routing or custom screen pops may cost more. Contact Enconvo for a tailored quote.