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FIXED MOBILE CONVERGENCE (FMC) FOR BUSINESS

Enconvo Contact Anywhere – Connect Your Workforce Anywhere, Anytime

Enable your team to work from anywhere with all the features of your office phone system on their mobile’s native dialler – no extra apps, no second handset.

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MOBILE CONVERGENCE WITHOUT THE NEED FOR AN APP

Enconvo Contact Anywhere is our business-ready fixed-mobile convergence (FMC) solution. Present your landline number from your mobile device for complete flexibility and professionalism – whether you’re in the office, at home, or on the go.

No complicated setups. No missed calls. Just seamless, reliable communication.

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SEE WHAT IS FMC IN TELECOM

WHY CHOOSE ENCONVO
CONTACT ANYWHERE FMC?

  • All your business telephony features on your mobile’s native dialler.
  • No need for additional apps.
  • Reduce cost by not investing in expensive business mobile phones.
  • All calls are recorded, great for compliance and dispute resolution.
  • Eliminate siloed working by tracking on-the-go employees through recorded calls and call analytics.

WHO BENEFITS?

Business Owner
Benefits
  1. All calls are routed & logged onto the UC Platform.
  2. Improve efficiency & productivity management of mobile workforce.
  3. Adopting eSIM enables BYOD, saving businesses on expensive hardware.
  4. One Number for business communications.
    Team Member
    Benefits
    1. Crystal clear calls with customers and contacts while on the go.
    2. Only one mobile to carry, not two.
    3. No expensing of business calls on personal mobiles.
    4. No battery-draining apps to use business comms.
    5. Enables better Hybrid Working.

    FMC IN ACTION – FOR EVERY INDUSTRY

    FMC is a cost-effective solution that many businesses didn’t know was possible. Below are a few examples of industry verticals that can benefit from FMC:

    SALES MANAGER

    Challenges:

    1. Coordinating a mobile workforce can be challenging due to internet connectivity.
    2. No idea if the field salespeople are making cold calls or not, I can’t track it.
    3. Expensive to buy new mobile hardware for field teams.
    4. Manually managing business phone line when a worker leave is tedious & error prone 

    Solutions:  

    1. All business telephony feature via native mobile dialler – reporting, analytics etc. 
    2. Can track on field/remote employees’ productivity as all calls are logged and are part of the analytics system.
    3. E-Sim leverages existing mobile hardware and are quick and easy to deploy.
    4. Enable/Disable/Transfer a business phone line for workforce within minutes  
    DELIVERY DRIVER

    Challenges:

    1. Unable to call customers in poor data coverage areas without using mobile signal and number not linked to business.
    2. Difficulty to take calls whilst driving without taking eyes off road to open an go through app menus.
    3. Delays in communication adds a cost and leads to poor quality of service for customers.
    4. People are hesitant to answer a number they do not associate to a trustworthy source.

    Solutions:

    1. Call customers using your cellular network whilst presenting a trustworthy business number.
    2. Business calls can be made using native dialler or using handsfree whilst in transit.
    3. Call recording of drivers helps to settle disputes.
    4. Call recordings can be used for training staff.
    EVENT COORDINATOR

    Challenges:

    1. Limited connectivity on site.
    2. Coordination challenges with stakeholders.
    3. Juggling between two mobile or different apps for business communication.

    Solutions:

    1. Stable connectivity over mobile’s cellular network.
    2. Native dialler calling increases speed and removes friction between juggling app.
    3. All calls are logged and recorded on the UC Platform, enabling you to keep track of call data. 
    4. Efficient vendor management on-site without the need to switch between devices.
        FIELD SALES REP

        Challenges:

        1. Reduced On-the-Go productivity whilst travelling, due to unreliable internet connectivity.
        2. Limited accessibility with stakeholders whilst driving to remote areas. 

          Solutions:

          1. Improves reachability & productivity as calls doesn’t depend on internet.
          2. Encrypted call recording portal, sensitive and private data is protected.
          3. Time Savings as calls can be made simply with native dialler during transport. 
          ON-SITE WORKER

          Challenges:

          1. Remote working sites with poor data coverage.
          2. Contractual employees contacting supplier & vendors using personal number.
          3. Disputes with suppliers whilst onsite. 

          Solutions:  

          1. Remove communication dependency on internet.
          2. Transferable E-SIM and BYOD (bring your own device) allows for uniformed staff communication at low cost.
          3. Calls are recorded on the business phone system whilst using cellular network resolves disputes. 

          HOW CONTACT ANYWHERE WORKS

          Convenience

          You can choose to make and receive calls on your office number from your mobile device. If you need to step away from your desk, maintain professionalism and consistency.

          Competency

          Managers can track & boost a field employee efficiency. Calls made through native dialler are recorded & are part of call statistics. 

          Cost Savings

          No need to invest in expensive business hardware. FMC, with easy eSIM set-up, allows you to enable a BYOD policy within your business.

          Collaboration

          Integrating FMC across your business will help your remote/hybrid workers to collaborate smoothly with internal & external stakeholders.

          Customer Service

          Ensures your team can respond to customer queries faster and more reliably – a key benefit of modern business mobile integration strategies.

          Seamless Connectivity

          Calls route without interruption when switching between Wi-Fi and mobile network.

          FIXED MOBILE CONVERGENCE COMPATIBLE E-SIM DEVICE LIST
          Apple

          Compatible iPhone Devices:
          15,15 Plus, 15 Pro, 15 Pro Max           

          14, 14 Plus, 14 Pro, 14 pro max 

          13 Mini, 13, 13 Pro, 13 Pro Max 

          12 Mini, 12, 12 Pro, 12 Pro Max 

          11, 11Pro, 11 Pro Max, SE2020 

          XR, XS, XS Max 

          Compatible iPad Devices:
          iPad Pro 12.9inch (3          rd Gen & Later) 

          iPad Pro 11 Inch (All Gen) 

          iPad (7th Gen & later) 

          iPad Air (3rd Gen & later) 

          iPad Mini (5th Gen & later)

          Google Pixel

          Compatible Google Pixel Devices:
          Pixel 8, Pixel           8 Pro

          Pixel Fold

          Pixel 7, Pixel 7a,  Pixel 7 Pro

          Pixel 6, Pixel 6a, Pixel 6 P          ro

          Pixel 5

          Pixel 4a, Pixel 4

          Pixel 3aXL, Pixel 3a,  Pixel 3XL, Pixel 3

          Samsung

          Compatible Samsung Devices:
          Galaxy A54 5G

          Galaxy Book2 Go 5G, Galaxy Fold 5G

          Galaxy Note 205G,  Galaxy Note 20 Ultra 5G, Galaxy S20, Galaxy  S20 5G, Galaxy S20 Ultra 5G, Galaxy S20+ 5G

          Galaxy S21 5G, Galaxy S21 Ultra 5G, Galaxy S21+ 5G

          Galaxy S22 5G, Galaxy S22 Ultra, Galaxy S22+

          Galaxy S23 5G, Galaxy S23 ULTRA 5G, Galaxy S23+5G

          Galaxy XCOVER7, Galaxy  Z           FLIP, Galaxy Z FLIP 3 5G, Galaxy Z FLIP4 5G, Galaxy Z FLIP 5G, Galaxy Z FLIP 5

          Galaxy ZFOLD 2 5G, Galaxy Z FOLD 3 5G, Galaxy Z FOLD 4, Galaxy Z FOLD 5, Galaxy TAB ACTIVE5

          Other

          Compatible Honor Devices:
          Honor  Magic 5 Pro

          Compatible Huawi Devices:
          Huawei P40 5g, Huawei P40 Pro 5g

          Compatible Oppo Devices:
          Oppo Find N2 Flip 5g, Oppo Find X3 Pro, Oppo Find X5, Oppo Find X5 Pro 

          Compatible Sony Devices:
          Sony Xperia 10 IV(5g)

          Compatible Xiaomi Devices:
          Xiaomi Mi12T Pro

          Compatible Alctel Devices:
          TCT(Alcatel) TCL 10 5G

          Check device compatibility – contact us

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          FMC FIXES INDUSTRY CHALLENGES

          INDUSTRY

          Field Sales / Engineers

          Challenges:

          1. Coordinating a mobile workforce can be challenging due to internet connectivity.
          2. No idea if the field salespeople are making cold calls or not, I can’t track it.
          3. Delays in communication adds a cost and leads to poor quality of service for customers.
          4. Field staff carry two mobile phones which is a burden and looks unprofessional.

          Solutions:

          1. All mobile calls can be tracked and listened to by the manager which will quantify the efforts of employee.
          2. Better accessibility between field staff members and office staff whilst in poor data coverage areas.
          3. Make customer calls from your mobile phone using your business number without relying on an internet connection.
          4. Make and receive calls using native dialler allowing for safer usage with vehicle hands free systems over using an app.
          5. Staff only need to carry one mobile phone.
          Transportation & Logistics

          Challenges:

          1. Unable to call customers in poor data coverage areas without using mobile signal and number not linked to business.
          2. Difficulty to take calls whilst driving without taking eyes off road to open an go through app menus.
          3. Delays in communication adds a cost and leads to poor quality of service for customers.
          4. People are hesitant to answer a number they do not associate to a trustworthy source.

          Solutions:

          1. Call customers using your cellular network whilst presenting a trustworthy business number.
          2. Business calls can be made using native dialler or using handsfree whilst in transit.
          3. Call recording of drivers helps to settle disputes.
          4. Call recordings can be used for training staff.
          Media & Events

          Challenges:

          1. Limited connectivity on site.
          2. Coordination challenges with stakeholders.
          3. Communicating last minute changes & updates.

          Solutions:

          1. Reliable connectivity over cellular network.
          2. Native dialler calling increases speed and removes friction with newly met contacts.
          3. All calls are logged and recorded on to the UC Platform prevents loss of contact numbers.
          4. Efficient vendor management whilst on site without juggling apps.
          Real Estate

          Challenges:

          1. Reduced On-the-Go productivity whilst driving to property.
          2. Limited accessibility with buyers whilst at remote properties.
          3. No record of communication between property owners, Brokers and finance agents whilst out of office.

          Solutions:

          1. Efficient collaboration with stakeholders whilst out of office.
          2. Encrypted call recording portal, sensitive and private data is protected.
          3. Increased productivity & time Savings as calls can be made simply with native dialler during transport.
          4. Improves reachability whilst in low data coverage areas.
          5. Staff calls to potential buyers presents trustworthy brand telephone number.
          Construction

          Challenges:

          1. Remote working sites with poor data coverage.
          2. Contractual employees contacting customers using personal number.
          3. Disputes with suppliers whilst onsite.

          Solutions:

          1. Remove communication dependency on internet.
          2. Transferable E-SIM and BYOD (bring your own device) allows for uniformed staff communication at low cost.
          3. Calls are recorded on the business phone system whilst using cellular network resolves disputes.
          Glass Manufacturer, Oldbury
          ★ ★ ★ ★ ★

          Oh how I wish I had done this sooner! Seamless transition, great communication, from Mike who initially visited and unpicked our telecoms nightmare, through to Lynda, Seth, Scott and Hannah. Everyone was helpful and 100% focused on delivering the promise of a better system and service.

          Manufacturer, Halesowen
          ★ ★ ★ ★ ★

          Having worked with Enconvo for over ten years, we find them both reactive to problems and proactive about saving us money. They are a pleasure to deal with, always answer the phone promptly and don’t have the dreaded call centre approach.

          Manufacturer, Shropshire / Global
          ★ ★ ★ ★ ★

          We wanted a local telecoms provider that was able to ensure a fast response time in the instance that there were any issues that needed resolving quickly and Enconvo were able to provide us with the communication solution we needed to achieve maximum productivity and efficiency throughout the business.

          Real Estate Agents, Midlands
          ★ ★ ★ ★ ★

          We have been a customer of Enconvo for 5 years. Our account managers are fantastic in identifying our needs and ensure that we have the best telephone technology at the best possible rates. Although they are a large company, they have the ‘personal touch’.

          Keith Wiseman
          ★ ★ ★ ★ ★

          Employees simply plugged the phones in and followed the over the phone instructions delivered by our engineers. Not only have the video conferencing and plug and play capabilities already made a difference to the way Baumot UK communicates, but the ability to download any apps from the Google Play Store straight onto the phone has been a huge hit

          Phil Lewin
          ★ ★ ★ ★ ★

          Another benefit that the school is enjoying is the seamless integration between the phones and its CRM system. This allows the staff to have everything in one place, whether it be contact details of a parent, medical details of a student or voicemails and emails that need responding to.

          Steven Way
          ★ ★ ★ ★ ★

          The bespoke Enconvo Contact app works much better than generic, white-labelled apps that we’ve used previously. We really like using the softphones on the laptops

          Peter Phillips
          ★ ★ ★ ★ ★

          Easy with great communication…“the telephone system is extremely important for our business

            FIXED MOBILE CONVERGENCE GUIDE

            STILL CARRYING TWO PHONES FOR WORK AND PERSONAL USE?

            If you’re juggling a personal mobile and a work phone, you’re not alone. It’s still common practice for professionals to carry two devices to keep their work and personal lives separate – but in 2025, it’s completely avoidable.

            FMC ENHANCES YOUR MOBILE UNIFIED COMMUNICATIONS

            Mobile unified communication (mobile UC) is an extension of the unified communications landscape, which aims to pull various communication channels together into a single environment.

            THE RISE OF FIXED-MOBILE CONVERGENCE IN THE UK

            Converged fixed and mobile telephony has been popular in Europe for many years, but uptake in the UK has been slow because of restrictions in mobile networks and fewer mobile virtual network operators (MVNOs) serving the UK market.

              FREQUENTLY ASKED QUESTIONS

              What is fixed mobile convergence?

              FMC combines the cellular, mobile data and fixed Wi-Fi networks to provide constant reliable coverage. FMC enables flexible working and you no longer have to hold-off until you’re in the office for that phone call.  

              How to implement fixed mobile convergence?

              Our FMC solution can be provisioned via an E-SIM. That means you can enables your office phone system on your personal mobile device. We will send you the QR code, scan it and done your FMC enabled E-SIM is activated. 

              Does fixed mobile convergence require an internet connection?

              With FMC you will not need to rely on your internet for business calls. FMC ensures that your communication remains strong, even in areas with limited connectivity due to GSM device compatibility.

              Will I need to download an app to benefit from fixed mobile convergence?

              FMC allows you to use your native dialler, simplifying the process and saving valuable time when using your mobile device.

              Does FMC impact caller ID?
              FMC caller ID will have minimal impact on the user. They can easily choose between personal and professional calls to ensure that the recipient see’s the correct number on the caller ID.

              Can I use my business phone number with fixed mobile convergence?

              Yes you can. Interruptions due to internet connectivity issues occur, but with FMC you can make and receive calls using your work number, even during network outages. 

              Will fixed mobile convergence log my call history?

              FMC automatically logs all calls onto the Unified Communications (UC) platform to maintain a comprehensive record of your communication interactions.

              Will fixed mobile convergence enable me to record business calls?

              FMC records all interactions, providing a beneficial resource for compliance, dispute resolution, and performance evaluation.

              What are FMC sims?

              FMC sims (e-sims) offer an uninterrupted line of communication by bridging the gap between fixed and mobile networks. FMC sims ensure users who need consistent connectivity live without the hassle of switching SIM cards or dealing with network interruptions.