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MANAGED IT SERVICES

FROM THE TEAM YOU ALREADY TRUST

Proactive managed IT services for businesses with 5-150 people. One supplier, one bill, no excuses. Monitoring, security, and a dedicated team – from just £20 per user per month.
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SEE OUR PACKAGES
  • One Supplier • One Bill • One Team
Business IT Services

ONE SUPPLIER, ONE BILL, ONE TEAM.

You already trust us with your comms. Now let us take care of your IT too. We monitor, patch, and protect your devices 24/7. We fix problems before your team even knows about them.

No more chasing multiple suppliers. No more hidden charges. No more waiting for things to break. Just consistent, professional IT support backed by SLAs with real teeth.

15 min
P1 Critical Response Time

24/7
Device Monitoring & Alerting

Cyber Essentials
ISO and sector-specific regulations

WHY BUSINESSES CHOOSE OUR MANAGED IT SERVICES

Hundreds of businesses trust us for our proactive managed IT services because we keep their operations running smoothly. Designed for companies with 5 to 150 employees, our services provide continuous IT support with monitoring, maintenance, and a dedicated team of experienced IT professionals. This ensures that your technology works reliably, so your team can focus on growing your business instead of troubleshooting IT issues.

Security is at the heart of our managed services. with 24/7 threat monitoring your technology infrastructure like business phone systems, devices, shared drives, servers, software & data are fully protected and backed-up against cyber threats. 

We simplify digital collaboration through seamless Microsoft 365 integration. From email and file storage to real-time teamwork using Teams, SharePoint, and OneDrive, Microsoft 365 unifies your workplace into a single, secure platform. With Enconvo handling licensing and setup, your team enjoys smooth access to the apps they need without administrative headaches.

What’s included

  • 24/7 Device Monitoring
  • Patch Management
  • Endpoint Detection & Response
  • Remote & Phone Support
  • User Onboarding / Offboarding
  • Microsoft 365 Administration*
  • Antivirus Protection
  • Quarterly Business Reviews

*Microsoft 365 licenses sold seperately.

TWO PACKAGES. CLEAR PRICING. NO HIDDEN CHARGES.

Both packages cover up to 3 devices per user. Pay per person, not per machine.

MOST POPULAR

MANAGED

We run your IT for you – the full service.

From

£30 per user / month

  • 24/7 Device Monitoring
  • Patch Management (OS + Apps)
  • Endpoint Detection & Response
  • Ransomware Detection
  • Remote, Email & Email Support
  • User  Onboarding / Offboarding
  • Microsoft 365 Administration
  • Vendor Liaison
  • Quarterly Business Reviews
  • Proactive Account Management
SIGN ME UP

Recommended for most businesses

ESSENTIALS

We run your IT for you – the full service.

From

£20 per user / month

  • 24/7 Device Monitoring
  • Patch Management (OS + Apps)
  • Endpoint Detection & Response
  • Ransomware Detection
  • Remote, Email & Email Support
  • User  Onboarding / Offboarding
  • Microsoft 365 Administration
  • Vendor Liaison
  • Quarterly Business Reviews
  • Proactive Account Management
SIGN ME UP

Best for businesses with internal IT

Optional Add-Ons

MS365 BACKUP

£3 /user/mo.

Cyber Protection

£20 /user/mo.

Server Mgmt.

£35 /server/mo.

On-Site Support

£95 /hour

Hardware Setup

£65 /device

Up to 3 devices per used included. Desktop, laptop, and tablet = one user, not three.

YOUR COMMS AND IT. FINALLY UNDER ONE ROOF

You already trust us with your broadband, telephony, and mobiles. Now let us take care of your IT too. One provider, one bill, no finger-pointing between suppliers.
TALK TO US ABOUT IT SERVICES
  • Broadband & Telephony
    Already with Enconvo
  • Mobiles
    Already with Enconvo
  •  
  • IT Support & Security
    Add this – complete the service
  • Microsoft 365 Management
    Included in managed package

SLAs WITH TEETH. NOT JUST PROMISES.

Clear response targets with a penalty-free exit if we consistently miss them.

P1 – CRITICAL

Business down, all users affected

15 min

Resolve in 4 hours

P2 – HIGH

Significant impact, workaround possible

30 min

Resolve in 8 hours

P3 – MEDIUM

Single user affected

2 hours

Resolve in 24 hours

P4 – LOW

Single user affected

4 hours

Resolve in 48 hours

LIVE AND PROTECTED IN 30 DAYS.

A structured transition – not a rushed handover. We run parallel systems so nothing gets missed.

  • DAYS 1-5

    Discovery
    IT audit, stakeholder meeting, credential gathering

  • DAYS 6-15

    Setup
    Deploy monitoring, security tools, configure systems

  • DAYS 16-20

    Go-Live
    Introduce helpdesk, train key contacts, go live

  • DAYS 21-30

    Review
    30-day review, IT health report, confirm cadence

WHY CHOOSE ENCONVO

Unified communications should reduce complexity, not introduce additional suppliers, contracts and integration risks.

Enconvo delivers a fully integrated communications ecosystem under one commercial relationship, combining:

  • Unified communications software
  • Connectivity and call services
  • Business mobile
  • Hardware and devices
  • Ongoing support and lifecycle management
Customer service advisor using headset

One Supplier, One Bill.

Comms, connectivity, cloud, and IT support – all under one roof. One invoice, one team, no finger-pointing between providers. Finance love it. Ops love it.

Architect using mobile phone

Proactive, Not Reactive.

We monitor, patch, and protect 24/7. We fix problems before your team even knows about them. No more waiting for things to break.

Man on a mobile phone and laptop

Remove complexity

Some businesses still juggle separate providers for telephony, broadband, mobiles, IT support, and software licensing. This leads to misaligned services, delayed problem resolution, and increased administrative burden.

Switching is easier than you think

If you’re moving from another provider, we’ll manage the transition – including porting numbers and planning installations – so your business stays connected throughout.

UK-based support
Your systems, data, and backups remain under your control, ensuring compliance with UK regulations and internal governance policies.

Proactive threat protection
We secure your business with continuous monitoring, patching, and threat prevention built into every service.

Optimised for modern workplaces
Support remote, hybrid, and office teams with reliable, fully managed IT solutions that scale with you.

The Next Step
Clarity, Control, and Confidence. Speak to an expert to discuss options on 0800 097 6543.

  • A SOLUTION FOR EVERY INDUSTRY…

    HOSPITALITY

    Scale seasonal staff, unify front‑desk to housekeeping, serve guests in their language.

  • A SOLUTION FOR EVERY INDUSTRY…

    RETAIL

    Launch pop‑ups and seasonal queues without new hardware.

  • A SOLUTION FOR EVERY INDUSTRY…

    HEALTHCARE

    Secure patient comms with governed recording and regional hosting.

  • A SOLUTION FOR EVERY INDUSTRY…

    FINANCIAL SERVICES

    Resilient, recorded interactions with policy control and audit.

OUR CUSTOMERS
ARE AWESOME TOO

“The team were extremely helpful and knowledgeable, providing strong support across account management, IT, and service departments. I would recommend them as a partner to any business at any stage.”
Jonathan Griffiths
“If we do experience any issues, we get a response very quickly and deal with the same person who sees the fault through to resolution. We have had our account manager for many years who is very accessible and approachable should we have any questions and can get answers to anything we throw her way.”
Andrew Davies
“One company is fully accountable for all of our systems meaning ownership is taken should there be any problems. Having a fully functioning IT system during the last 12 months has been essential and Enconvo have provided this.”
Rebecca Walsh
“Very fast response from Dave Bayley; brilliant customer service. Good to raise a smile whilst rapidly fixing an IT problem. Made my day!”
Juliet Davies