We are excited to announce the latest edition to our cloud telephony solution and mobile packages, that will allow you to take the office with you. That’s right, with fixed mobile convergence (FMC), you will be able to bring your desk phones and mobile phones together allowing you to take the office with you, wherever you go. But what is FMC in telecom? In this blog we answer just that and breakdown the benefits to your business.
WHAT IS FMC IN TELECOM?
With FMC, you will be able to take away the distinction of calls being made via a fixed or mobile network, which gives you the ability to make and receive calls via your office number on your mobile device, softphone, or any specified device, wherever you are! This allows you to maintain professionalism wherever you are.
HOW DOES FMC WORK?
We have created a simplified diagram to help portray exactly what is fmc in telecom. To give you a clearer idea of how your GSM network will support you when you’re out of office or experiencing interruptions with your internet connectivity.
A VISUAL GUIDE
KEY BENEFITS OF FMC
Convenience – TAKE YOUR OFFICE ANYWHERE
FMC allows you to make and receive calls on your office number from your mobile device. You can step away from your desk without missing important calls, maintaining professionalism and seamless communication wherever you are.
CONSISTENT CALLER IDENTITY
Your business number stays with you across devices, ensuring customers always see the same caller ID. You can manage calls on both your fixed-line and mobile devices while keeping a single business mailbox. No need for multiple devices or extra apps.
Collaboration & PRODUCTIVITY
Integrating FMC across your business allows remote and hybrid teams to collaborate more effectively. Employees can access CRM systems, presence states, and call management features, ensuring they stay connected and responsive.
NEVER MISS IMPORTANT CALLS
Even without WiFi or internet, FMC intelligently routes calls over mobile networks using eSIMs, so missed calls are always directed to your mobile. This means your team stays reachable and business continuity is maintained.
Call recording
FMC calls can be recorded, just like desk phone calls. This ensures regulatory compliance, provides accountability, and gives you a reliable record for dispute resolution.
Cost savings
By using FMC with existing mobile hardware and eSIM technology, businesses can avoid investing in extra phones or apps. This enables flexible BYOD policies and optimises telecom spend without sacrificing call quality.
OUR THOUGHTS
FMC lets you “take the office with you” by unifying your fixed and mobile communications. From enhanced productivity and collaboration to cost savings and seamless connectivity, it’s a solution that supports modern business needs—whether your team is in the office, at home, or on the move.
Whether you’d like some free, impartial advice on how our team can help you to work wonders, or you’d like a brand-new quote, our team are on hand to help in a flash. Give us a call on 0333 3603 723 or email us at enquiries@enconvo.co.uk.