SYSTEM INTEGRATIONS TO AID PRODUCTIVITY
Small businesses looking to improve productivity can use the communication system with integrations to connect third-party platforms including CRM’s, messaging tools, email systems and more. By maximising the use of integrations your business can streamline workflow, improve efficiency, and improve decision-making across individuals, teams and locations.
If you are unsure about what integrations you need for your business, don’t worry we can help. Our expert advisors can guide you through the options available, and help you set up the phone system that best suits your business needs and budget.
POPULAR SMALL BUSINESS INTEGRATIONS
Here is a list of options to consider when building your small business phone system:
Hubspot

Microsoft Dynamics

Microsoft Outlook

Microsoft Teams

SAGE

Salesforce
Voicemail Transcription

Zendesk
Discover How We Will Solve Your Business Communications Challenge
CRM INTEGRATIONS
Here is a list of all basic and full integrations available:

1-2 Mobile Limited MobileMax

2Solar

4me

Accelerate

AccountView

Act Cloud

Act Premium

Act Essentials

ActaLibra

ActiveCampaign

ActiveWhere

Adimit-BI

AFAS Online

AFAS Profit

AgencyBloc

AGP

Alure CRM

AMF – Microsign

AMS360

Animana

Anva

AssuPro

Atimo

AtlasCRM

AuditCase

Autoflex

Autotask

BaseNet

Bitrix 24

Bloxs

Bouw7

Bouwinfosys

Brightpearl

Brio

Bullhorn

ByteGear

Car-Systems CSS

Carerix

CarIT

Chatwoot

Clio

Cobra

Codex

ConnectWise

D-Plan – Advani

Dave ERP

DIAS

DoIT Ticket-System

Dynamics AX

Dynamics Empire

e-Captain

Eaglesoft

Efficy
eLation

Espo

Exact Globe

Exact Globe Next

Exact Online

Exact Synergy Enteprise

Exquise Classic

Exquise Next Generation

EyeMove

EZLynx

Faster Forward Elements

FileMaker Pro

Filevine

Flexkids

FoodTect POS

Freshdesk

Freshservice

Front

Fuse5

Fysiomanager

Garage Software

General Webhook

Gilde Handsoft Infodesk

Godesys

Goldmine

Google Maps

Grand-Prix – ADA

Gripp

GSuite

HaloPSA

HandleCRM

HawkSoft

Highrise CRM

HubSpot

Icar

In2CRM

Incwo

Infolinq

Info CRM

Infusionsoft

Insightly

Intercom

Itris ViewPoint

JobDiva

KidsVision

Kinabase

King

Kolibri

KVS Zig
LeadSquared

Legalsense

Lightspeed

Lime CRM

MarketSharp

Maximizer CRM

Medicom HIS

MicroHIS

Microsoft Access

Microsoft Business Central

Microsoft Dynamics 365

Microsoft Dynamics 365 Embedded

Microsoft Outlook

Mindaclient

MINDBODY

MindSCOPE CURA

Moneybird

MS Dynamics CRM

MS Dynamics Navision

Nanny4All

NCCW BIS NOA

NCCW First NOA

NetSuite

Nobilex

Notarisdossier

Novadent – Complan

NxtPeople

OaseDental

Odoo

Office365

Omnicasa

Omnihis

ONS

OpenDental

OrderDirect

osTicket

Othomatic

Outreach

OutSmart

Oxolutions

PerfectView CRM Online

Pharmacom

Pipedrive

Pipeline Deals

Promedico ASP

QuickBase

QuickBooks

Radar

Realworks

Redtail

Robin

Rosa

RPM Telco

Sage CRM

Salesforce

Salesforce Embedded

Sanday

SAP B1

ScibuCRM

ServiceNow

Sharpspring

Simar

Simplex GSN

Simplicate

SnelStart

SugarCRM

SugarCRM Community

SugarCRMOnline

SuiteCRM

SuiteCRMOnline

SuperOffice All-CRM

SuperOffice Online

SuperOffice Windows

Syncro MSP

Syntess Atrium Professional

Tapi Universal CRM

Teamleader

The Office Manager

Tigerpaw

Tim

Tobias

TOPdesk

Trengo

Tribe CRM

Urios

Vinsolutions

Vtiger
Wealthbox

WebCRM

weclapp

Weshare

WHISE

WinCar

WinTax

Workbooks

XBIS Online – NCCW

Zendesk

Zendesk Embedded

Zoho Bigin

Zoho CRM

Zoho CRM Embedded

ZohoDesk
Disclaimer: Please be aware that integrations are subject to change without notice. As the list of available integrations can change we recommend discussing any specific integrations you have in mind with our team of specialists to ensure compatibility and receive the most accurate and current information.
Discover How We Will Solve Your Business Communications Challenge
LET ENCONVO BUILD YOUR PHONE SYSTEM
TOTAL FLEXIBILITY,
TOTAL CONTROL
Flexibility is the name of the game for small businesses. You need to be connected to your customers, colleagues and suppliers wherever you are and whenever you need to be.
Enconvo’s cloud phone systems not only move wherever you go, but can also add the extra professional touches that give you the competitive advantage, such as auto attendant, screen sharing, video conferencing, and integration with other software such as CRM and email. We can also build a phone system made up of optional business phone hardware including phones and headsets.


A NO-COMPROMISE CONNECTION
A superfast internet connection has never been more important. With the move to video conferencing as part of our daily business lives, your connection’s speed and reliability is the foundation for good communication and increased productivity.
If you have a number of devices, work remotely or at home, share large volumes of files and need to stay connected, it’s time to go fast, go fibre.
MOBILE SOLUTIONS FOR SMALL BUSINESSES
Your mobile phone is now at the heart of your business life. Not only can you keep in touch with customers anywhere, anytime, but customers only need the one number to call your business, so you are reassuringly available.
A mobile package from Enconvo gives you the flexibility and control to keep track of your account, usage and spending. We can also set you up with the latest iOS or Android handsets or 5G SIM only deals from 36 months to just 1.

OUR RECOMMENDATION
Deciding which small business phone system to use is an important business decision and can have effects that stay with the business for years after installation so, it’s vital that you choose the right business phone system for you.
You should start off by mapping out all the users in your office, what department they work in and how you would like them to interact with the system. You should then map the call flows and how customers would ideally interact with your telephone system. That way you can now have a list of basic features that you require for your office telephone system.
We recommend that you analyse your call volume to determine the number of incoming and outgoing calls to help determine a system that can accommodate your call volume.
Then, consider costs and what is within your budget, what you can reasonably afford etc. You should also consider potential features when reviewing costs for a small business telephone system which may increase productivity, later leading to savings.
Telephone support is another large issue you should contemplate when deciding on a telephone provider. We all hope that we shouldn’t need it but the last thing you want is to experience a problem and unresponsive customer support. Many telephone providers are online business only which makes getting a technician on site difficult, or simply not possible. Others are resellers of telephone systems meaning you will be passed to another company for customer support, which can be frustrating.

SMALL BUSINESS PHONE SYSTEM GUIDE
Navigating the options and functionalities on offer when choosing to upgrade your telephone system can be daunting. To help you choose the right configuration of features and to answer your top questions, we’ve put together a series of detailed articles to form a guide.
We hope this guide will help you make an informed decision that will benefit your business by improving communications and productivity. Below you can find links to popular content within the guide, or you can view a complete list of the articles in our business phone systems guide.
HOW TO SETUP A SMALL BUSINESS PHONE SYSTEM
Getting started with a small business telephone system is easy. There are just a few steps you need to take in order to get set up and begin benefitting from your new business phone system. We take a look at the options on offer and guide you on the path to setting up your new small business phone system.
MIFID II COMPLIANT CALL RECORDING
MIFID II compliance call recording ensures that all your call recordings meet the strict requirements of the Markets in Financial Instruments Directive (MiFID) II. Let’s explore how this update can transform your business operations.
WHAT IS A SOFTPHONE?
We will cover how softphones work; how softphones compare to a traditional handset; benefits; and why a softphone is necessary and right for your business.
Frequently asked questions
Our communications and collaboration solutions alongside our services make us a popular provider to a range of businesses across a variety of industry. We have 20+ years experience designing, building and supporting small businesses up to Enterprises.
Due to the competitive nature of projects we work on, we do not disclose a listing of our customers. However, we do regularly receive permission to share customer success stories. Read our case studies here.
We serve a variety of industries including educational, financial, manufacturing, creative, professional, construction, hospitality, retail, and logistics.
To get a quote for all of our services, navigate to the most relevant page that meets your needs – telephony, fixed line, broadband or service – and complete the quotation form. We will provide you with a quotation and our highly trained team will be able to guide you through solutions if any scenarios are identified.